50
poor
The Wall Street Journal. | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: News
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
50 Reports
50 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
18 Reports
18 Reports
User Feedback
26%
iOS
18 Reports
18 Reports
74%
Android
50 Reports
50 Reports
The Wall Street Journal. - Latest Quality Issues
iOS
Jan 21, 2025
Broken experiences
Great newspaper, but frequently opens up an external browser to load content. Doesn't feel like this is up-to-snuff from a tech perspective. Any developing story isn't pushed to the app—why? Please build this very basic infrastructure
Android
Jan 22, 2025
Trying to force download without authorization.
iOS
Jan 23, 2025
Bug
The app ist Closing about 4 times within two hours using it. I am using iPhone 12 mini with IOS 18.2.1 - please fix it.
iOS
Jan 23, 2025
WSJ app works for 30-40 minutes on an updated IPhone 13 and then freezes
The app is much more stable again. Thx u. 1/22/25 I have sent numerous emails with logs wsj support. This app freezes after 30-40 minutes and requires me to shut off and restart. 12/7/24 Support will not respond. Still terrible….9/21/23 Got a response and saw csome improvement- thanks WSJ 10/02/24. The recent app performance is at a low point. Other comments have pointed out the specific issues correctly and I will assume the WSJ digital staff can correct them. It doesn't surprise me that this happens- publishing a digital newspaper must be extremely difficult and the WSJ digital team seems to find every opportunity to make deprovements.
iOS
Jan 23, 2025
Trash Customer Service
Paid for print delivery. Never received print delivery. Reported 2 missed deliveries in customer center. They made me talk to 3 people, wait on hold for 10 minutes, and talk to a useless chatbot to get a refund because their policy is not to refund. Gave 2 stars because supervisor finally issued the refund. I like their journalism, but I hate the way they do business. Hope they improve. Also filed with BBB. What a waste of time. Don't let the man get you down.
iOS
Jan 23, 2025
Drains battery like Dracula drains blood
A long time ago wsj app use to allow you to download articles on the app so you can read the app offline. Now you can't download and it just pumps so much advertisement that the battery just dies after a short time. Blood suckers
Android
Jan 25, 2025
Even though I am subscribed, I can't read content as the app doesn't recognize my subscription. The restore submission button doesn't work.
iOS
Jan 26, 2025
Subscription Does Not Work
I am paying for the monthly subscription but every time I try to view an article it says to resubscribe for the full content. $40 a month for a broken app with horrible customer support
Android
Jan 28, 2025
The app is very buggy and constantly requires users to sign in. Open app. Sign in. Try to read article. Sign in. Read another article. Sign in. The experience is rather frustrating. It also seems to remain several days behind with today's addition often unavailable for a few days. As to the content itself: Obviously WSJ is an extremely biased news source, but it's typically well researched and written. Don't expect objectivity.
The Wall Street Journal. - Product Description
Stay ahead of the competition with the app that’s as ambitious as you are. Get the trusted insights and in-depth analysis you need from WSJ. Download the WSJ app today and subscribe to receive instant access to WSJ’s award winning journalism, including world-renowned coverage of the news moving stock markets and impacting business. The WSJ app provides you with the trusted insights you need, wherever, and whenever you need it. Access real-time quotes, breaking news and the latest headlines impacting business and finance. Key benefits include: (+) Full access to the WSJ app and WSJ.com (+) Trusted insights, peerless reporting and award-winning journalism. (+) Unlimited access to a wide range of dedicated site sections, including: Business, Markets, Politics, Opinion, World News, U.S. News, Economy, Technology, Lifestyle and more. (+) World-renowned business news and coverage on the economy, including real-time quotes, global markets data, the latest on mergers and acquisitions, plus much more. (+) Global headlines, breaking news coverage and real-time market quotes, along with WSJ’s in-depth analysis and informed commentary. Key features include: (+) What’s News feed: A real-time news feed, curated by WSJ’s award-winning journalists—featuring must-know global news across business, finance, politics and the economy throughout the day. (+) Save and Share articles to read later. (+) Offline reading, enabling you to remain ambitious, wherever you are. (+) Alerts and notifications for breaking news, developing stories and live updates—including the ability to follow your favorite journalists. Key Features for Apple Watch: (+) Get the latest breaking news from around the world, instantly available on your watch screen, with the ability to save and read later on your iPhone or iPad. (+) Receive alerts and notifications with breaking news developments and updates from around the world—from America and Canada, to Europe, Asia and more. You can now have the world-renowned and respected journalism from WSJ, with unlimited digital access—including full access to WSJ.com and the WSJ app. Your subscription will renew automatically each month and payment will be charged to your iTunes Account within 24-hours prior to the end of the current period. You can turn off auto-renewal by going to your Account Settings after purchase. No cancellation of your subscription is allowed during the active subscription period. Any unused portion of a free trial or introductory period, if offered, will be forfeited when you purchase a subscription to WSJ, where applicable. By downloading the app you agree to the Dow Jones Terms of Use, Privacy Notice, and Cookie Notice. Subscriber Agreement and Terms of Use: https://www.wsj.com/policy/subscriber-agreement?headerFooter=off Privacy Notice: https://www.dowjones.com/privacy-notice/ Cookie Notice: https://www.dowjones.com/cookie-notice/ https://www.facebook.com/wsj https://twitter.com/WSJ
All intellectual property rights, including trademarks and word marks, are the property of respective owners