Quality degradation at The Wall Street Journal.  
Users report higher volume of Quality Issues than usual
30
poor

The Wall Street Journal. | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 30 Days
Category: News
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
35 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
29 Reports
User Feedback
45%
iOS
29 Reports
55%
Android
35 Reports
The Wall Street Journal. - Latest Quality Issues
iOS
Mar 28, 2025
Ads Pause Music
I really like WSJ and the app is generally great. One issue is that ads pause music I'm listening to which I don't appreciate. Also - I pay $40+ a month - why am I getting ads?
iOS
Mar 29, 2025
Articles only from 2017 or older appear in searches
Whichever word or words I search for using the search function in the app, the results only include articles from 2017 or older. This happens even if I use common words such as automotive or inflation. Otherwise the app is nice, but the search function is useless.
iOS
Mar 29, 2025
Tarnished Reputation
I thought WSJ was one of the legacy publications left with some integrity, but, after subscribing for nearly a year, I've been proven wrong. It's obvious from their political headlines and articles that the news room of the WSJ is infected with the same left wing ideological cancer as the rest of the legacy media outlets that have been destroyed. This is a publication for liberals only. What is the leadership at WSJ doing to ensure the other half of the country (the majority) wants to buy its content? Obviously not enough.
Android
Mar 29, 2025
I want to cancel this subscription on my Android. The app tells me to contact the WSJ and gives phone number. When I dial the phone number, the support staff says that they can't do it, that it can only be done on my phone. What gives?
Android
Mar 30, 2025
Takes waaaaaayyy too long to load articles.
iOS
Mar 30, 2025
App problematic for years
Hmm….wonder why NYT, SF Chronicle and Guardian apps don't freeze and crash on my ipad like this does every day.
iOS
Mar 31, 2025
Subscription price is an insult
Been a loyal WSJ reader for a long time but 40 bucks a year for a digital subscription is just infuriating.
Android
Mar 31, 2025
Articles won't open. Tapping a headline or articles makes the interface "jump" instead of navigating to the article.
iOS
Mar 31, 2025
Pop up ads
What's up with these new pop up ads that black out the entire screen? I pay for a subscription. These are super annoying. There are already ads plainly visible. I would love to see these pop up/black out screen ads removed. Thanks.
The Wall Street Journal. - Product Description
Stay ahead of the competition with the app that’s as ambitious as you are. Get the trusted insights and in-depth analysis you need from WSJ.

Download the WSJ app today and subscribe to receive instant access to WSJ’s award winning journalism, including world-renowned coverage of the news moving stock markets and impacting business.

The WSJ app provides you with the trusted insights you need, wherever, and whenever you need it. Access real-time quotes, breaking news and the latest headlines impacting business and finance.

Key benefits include:

(+) Full access to the WSJ app and WSJ.com

(+) Trusted insights, peerless reporting and award-winning journalism.

(+) Unlimited access to a wide range of dedicated site sections, including: Business, Markets, Politics, Opinion, World News, U.S. News, Economy, Technology, Lifestyle and more.

(+) World-renowned business news and coverage on the economy, including real-time quotes, global markets data, the latest on mergers and acquisitions, plus much more.

(+) Global headlines, breaking news coverage and real-time market quotes, along with WSJ’s in-depth analysis and informed commentary. Key features include:

(+) What’s News feed: A real-time news feed, curated by WSJ’s award-winning journalists—featuring must-know global news across business, finance, politics and the economy throughout the day.

(+) Save and Share articles to read later.

(+) Offline reading, enabling you to remain ambitious, wherever you are.

(+) Alerts and notifications for breaking news, developing stories and live updates—including the ability to follow your favorite journalists.

Key Features for Apple Watch:

(+) Get the latest breaking news from around the world, instantly available on your watch screen, with the ability to save and read later on your iPhone or iPad.

(+) Receive alerts and notifications with breaking news developments and updates from around the world—from America and Canada, to Europe, Asia and more.

You can now have the world-renowned and respected journalism from WSJ, with unlimited digital access—including full access to WSJ.com and the WSJ app.

Your subscription will renew automatically each month and payment will be charged to your iTunes Account within 24-hours prior to the end of the current period. You can turn off auto-renewal by going to your Account Settings after purchase. No cancellation of your subscription is allowed during the active subscription period. Any unused portion of a free trial or introductory period, if offered, will be forfeited when you purchase a subscription to WSJ, where applicable.

By downloading the app you agree to the Dow Jones Terms of Use, Privacy Notice, and Cookie Notice.

Subscriber Agreement and Terms of Use:
https://www.wsj.com/policy/subscriber-agreement?headerFooter=off

Privacy Notice:
https://www.dowjones.com/privacy-notice/

Cookie Notice:
https://www.dowjones.com/cookie-notice/

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https://twitter.com/WSJ
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