Quality degradation at Walmart MoneyCard  
Users report higher volume of Quality Issues than usual
32
poor

Walmart MoneyCard | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-20 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
77 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
64 Reports
User Feedback
45%
iOS
64 Reports
55%
Android
77 Reports
Walmart MoneyCard - Latest Quality Issues
iOS
Jan 27, 2025
App is glitching terry
Really never had issues logging in until recently. I see a lot of other customers are having same issues. It's really embarrassing when you are in a checkout line and get even log in to unlock your card to pay for something. This needs to be fixed immediately. They are already notified about the issue so what's taking so long to resolve?
iOS
Jan 27, 2025
What happen?
I've had my money card for years probably more than 20 and all of a sudden this new update I can never get into the app or my card to manage my money. I've called I've text you name it and still nothing deleted it re downloaded it still nothing! If it's not fixed soon I'll take my business elsewhere like chime or cash app or something so as of right now I don't recommend this!
iOS
Jan 27, 2025
App not working
I love the money card hate the app it not working again I have always had an issue with the app not working I can't even log in now
iOS
Jan 27, 2025
Fix the app!!
Yall need to fix your app. Can't even log in 9 times out of 10. And I already deleted and reinstalled it multiple times. It works once and then never again until I reinstall it again. This is garbage
iOS
Jan 27, 2025
Why
Freezes and cannot navigate nor add pin to log in! Very frustrating! Ugh!!!
iOS
Jan 27, 2025
App not working
My app isn't working right need to be fix
iOS
Jan 28, 2025
Frustrating
I like the app well enough, but for the last 3-4 days it won't let me log on at all. I can log on through the website, but the app just gives me an error message.
iOS
Jan 28, 2025
Service is god awful
The last three days haven't been able to access the app to only have support tell me for 3 dayssss to “Wait and then retry to login”
Android
Jan 28, 2025
Too Long, Too Complicated, Keep Asking same Questions over and over, Had to Try 6 times....Ridiculous!
Walmart MoneyCard - Product Description
Easily manage & access your money.



New Walmart MoneyCard accounts now get:

Get your pay up to 2 days early with direct deposit. ¹

Earn cash back. 3% on Walmart.com, 2% at Walmart fuel stations, & 1% at Walmart stores, up to $75 each year. ²

Share the love. Order an account for free for up to 4 additional approved family members ages 13+.³

Get up to $200 overdraft protection with opt-in & eligible direct deposit. ⁴

No monthly fee with qualifying direct deposit of $500+. Otherwise, $5.94 per month. ⁵

Earn 2% interest rate on savings.⁶

Lock protection in the app. Misplaced card? Press LOCK to prevent purchases. Press UNLOCK to restore it instantly. ⁷



Use it for purchases everywhere Debit MasterCard® or Visa® debit cards are accepted in the U.S.

NO minimum balance or credit check to get a card today.

EASY WAYS TO MAKE DEPOSITS:

Direct Deposit your pay or government benefits.

Add money to your card from your existing bank account.

Free cash reloads with app at Walmart stores nationwide.

Deposit checks using your smartphone



Questions about your Walmart MoneyCard?

Log in to walmartmoneycard.com & email us, or call us at the number on the back of your card.



Must be 18 or older to purchase a Walmart MoneyCard. Activation requires online access and identity verification (including SSN) to open an account. Mobile or email verification and mobile app are required to access all features. See account agreements for fees, terms and conditions at https://www.walmartmoneycard.com/account/legal-info



1. Early availability of direct deposit depends on timing of payor's payment instructions and fraud prevention restrictions may apply. As such, the availability or timing of early direct deposit may vary from pay period to pay period.



2. Up to $75 per year. Subject to eligibility. Redeem rewards upon each anniversary of opening the account, using our website or app. See Deposit Account Agreement for details.​



3. Activated, personalized card required. Other fees apply to the additional account. Family members age 13 years and over are eligible.



4. Opt-in required. Account must be in good standing and chip-enabled debit card activated to opt-in. Initial and ongoing eligible direct deposits are required for overdraft coverage. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Overdrafts are paid at our discretion. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Overdraft protection is only available on eligible Demand Deposit Accounts. Log into your account and refer to your Account Agreement to check feature availability.



5. Monthly fee waived when you direct deposit $500+ in the previous monthly period. Otherwise, $5.94 a month.



6. Interest is paid annually on each enrollment anniversary based on the average daily balance of the prior 365 days, up to a maximum average daily balance of $1,000, if the account is in good standing and has a positive balance. 2.00% Annual Percentage Yield may change at any time before or after account is opened. Annual Percentage Yield is accurate as of 3/1/2022.



7. Monthly fees will continue on locked cards. Learn more in the Walmart MoneyCard app.

ATM access only available on personalized cards. Other fees may apply. Visit walmartmoneycard.com for more info.



Technology Privacy Statement: https://www.walmartmoneycard.com/content/dam/walmart-moneycard/legal/privacy-site-terms/Privacy%20Policy.pdf



Card issued by Green Dot Bank, Member FDIC, pursuant to a license by Mastercard International Inc. and Visa U.S.A., Inc.
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