Quality degradation at Washington Post  
Users report higher volume of Quality Issues than usual
58
fair

Washington Post | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: News
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
38%
Android
39 Reports
iOS unitQ Score
iOS User Feedback
62%
iOS
63 Reports
User Feedback
62%
iOS
63 Reports
38%
Android
39 Reports
Washington Post - Latest Quality Issues
iOS
Dec 19, 2024
Pop up suggestions are annoying
Two failed attempts to get the answer from customer support: chat could not find help and the phone call was dropped. How does one turn off pop-up article suggestions? Below is the text from my chat question. For the first time, there were pop-up suggestions today for other articles while I was reading an article on the app. Is there someway to turn this off? I hate the fact that it is taking up portions of the screen. I also don't want to be interrupted in the middle of an article.
iOS
Dec 19, 2024
CRAPPY
Won't return you to your place if you depart briefly to check email, follow a link, do a web search, etc. Also, and especially! STOP trying to dictate my start page news links!!!!!
iOS
Dec 19, 2024
They tried to muck with commenting. Now it is horrible
Don't bother if they don't fix the commenting fiasco, not worth the purchase
iOS
Dec 20, 2024
Comment format is unacceptable
I have enjoyed reading Washington Post articles and especially the lively discussion of readers. Up to now!The new format for comments is just ridiculous. You can't just simply ‘like' a comment you find compelling. You must use 25 characters to leave a comment. My comment was rejected as not following their guidelines. I said nothing offensive. I have been a subscriber for quite a few years now and unfortunately my subscription renewed in November so I'm stuck with it for another year. I debated renewing last November and now I'm sorry I did.
iOS
Dec 20, 2024
Glitchy and repetitive
App gets strange issues that tech can't seem to understand, and same stories are featured for days, sometimes up to a week. Folks, not news at that point.
iOS
Dec 20, 2024
What are these in-app pop-up suggestions?
I really don't like them, they feel like ads. Please let me disable them!
iOS
Dec 21, 2024
Thumbs down
There is much less content to read on this site than in the past. It is increasingly populated by shallow click-bait for the younger , less engaged reader. Thanks so much, Jeff Bezos.
iOS
Dec 21, 2024
What happened to the print edition?
The articles in the print edition are less verbose. Let's have the print edition back.
iOS
Dec 21, 2024
Done with WP
Bezos's refusal to allow weigh in on presidential election finishes me with WP.
Washington Post - Product Description
Get award-winning global reporting from The Washington Post. The app is free to download and keeps you informed with expert coverage from Post journalists.

PRODUCT FEATURES
• Stay informed with the 24/7 feed of today’s news.
• Wake up with The 7, a better morning briefing on the day’s most important and interesting stories.
• Customize your alerts to be the first to know when news is breaking.
• Catch up with today’s stories by listening to original podcasts and audio articles.
• Discover something new in My Post, a curated feed with recommendations just for you.
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SUBSCRIPTION DETAILS
• Options: Download the free app and enjoy a limited number of complimentary stories each month. Get your first month of unlimited access for free, and only $11.99/month thereafter for your digital subscription.
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• Free trial: Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.
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• App Privacy information displayed below applies to users on iOS 14.5 or higher
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