34
poor
Wawa | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
145 Reports
145 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
28 Reports
28 Reports
User Feedback
16%
iOS
28 Reports
28 Reports
84%
Android
145 Reports
145 Reports
Wawa - Latest Quality Issues
iOS
Feb 26, 2025
App is dysfunctional
Not sure what's the point of Wawa having a app. It hardly ever lets you actually place an order through the app. Very disappointed.
iOS
Feb 26, 2025
Needs Improvement
Wawa is a breath of fresh air on an east coast riddled with 7/11's. The app is a fantastic idea, but falls short in its execution. I cannot for the life of me make the app keep me logged in. Often ordering online is best utilized when in a rush - placing an order for a coffee after you get out of the shower so its ready for pick up on your way to work. Having to re-log in and re-enter my address every time is frustrating, considering it's the only app I use with this issue. The UI feels clunky - while it looks fine aesthetically, navigating isn't a “smooth process. Error codes are not well explained, so that if you order an item on the app that isn't currently available, you will receive an error but have no idea what you did wrong in the order. The app gets the big things right - its purpose and function are on-par with what you would expect. In practice, the issues above make it a frustrating experience.
Android
Feb 26, 2025
Still slow af. App is either being sabotaged by developers or it's intentionally programmed to be slow to inflict mental anguish. No other alternatives are feasible at this point. I have 5g. Connecting to the internet with a 14k modem in 1995 took less time than it takes to load this app. Something just isn't right.
Android
Feb 26, 2025
Kind of useless if I can't tie a card in to take advantage of my reward points to get my fuel discount. I've reached out to Wawa customer service, no response. Updated app on a Google pixel 9 pro.
Android
Feb 27, 2025
I have been trying to create account for months now it still will not let me keep saying something went wrong do I'm deleting it
Android
Feb 28, 2025
What happened? Used to send my coupons of stuff I bought. I have been getting coupons of stuff I don't buy now. Nothing new. I shop here alot. 7-11 app is so much better.
Android
Feb 28, 2025
I can't even get the app to open
Android
Mar 1, 2025
This is my 3rd attempt at trying to create an account to be able to open the app and its continuously saying error...
Android
Mar 1, 2025
Why does this app constantly sign me out? It is bad enough the app takes forever to load. Why can't Wawa have the phone number input at the register like 7-11, Food Lion, kroger, publix? Catch up to the times. Use the app when I have enough points to redeem items but easy to put a phone number in and go at the register. Not everyone carries their phone inside. It is rather annoying and inconvenient.
Wawa - Product Description
The Wawa App, making your next Wawa run easier than ever to order, pay and earn delicious rewards! Easier to Order…..with simplified mobile ordering, it’s a breeze to browse our full menu, reorder your favorites or try out something new! Easier to Pay……you can pay for your mobile order with your Wawa Gift Card right in the app before you get to the store! Easier to Earn…..Now you can pay ANY way and earn Wawa Rewards! Just scan your new Rewards barcode from your Wawa App at checkout, pay for your order any way you like (cash, credit, debit, Wawa gift card) and start earning your Wawa Rewards! For every $50 you spend on qualifying items using the app, you earn a delicious reward! Plus you will receive bonus rewards throughout the year for just being a Rewards member! * Please Note: Continued use of GPS running in the background can dramatically decrease battery life.
All intellectual property rights, including trademarks and word marks, are the property of respective owners