Quality degradation at Wawa  
Users report higher volume of Quality Issues than usual
21
poor

Wawa | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-21 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
69 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
24 Reports
User Feedback
26%
iOS
24 Reports
74%
Android
69 Reports
Wawa - Latest Quality Issues
Android
Nov 17, 2024
What a clusterf***. This is a user interface nightmare. It's like three different apps smashed together. Misleading guidance when filling out fields, prepopulated fields that aren't actually populated, different color schemes, vital information hidden behind the virtual keyboard, and then a payment system that just fails to accept payments. Bravo. 2024 - still a mess. Buggy, needs perfect connection the whole time it's in use, will not allow VPN, and arbitrarily signs you out. Garbage.
iOS
Nov 17, 2024
Can’t share login
My family can't share a login to accumulate points as soon as my wife logs in it logged me out as soon as I login logs her out. What good is that?
Android
Nov 17, 2024
Waste of money, I have never received my full or even correct order ONCE while ordering delivery.
iOS
Nov 18, 2024
App Connectivity Issues
This app constantly has connectivity issues because their bad security blocks all network connections that aren't residential. It makes it unusable without having to give up my privacy. Security goes both ways.
Android
Nov 18, 2024
You can't even log in or create an account..... would give Zero stars if possible.
Android
Nov 19, 2024
Can't log in through app, it forces using a browser. Then the log in page hangs and won't log in after clicking continue. Garbage app.
Android
Nov 19, 2024
Every time I try to get my 30 cents off my gas and put the pump in, put my card in, and wait, it doesn't work. This has happened multiple times.
Android
Nov 19, 2024
I am unable to create an account. I am unable to log in. I am unable to use the app at all. It's been like this for over a year.
Android
Nov 19, 2024
App says I can get in. Denied and tried to email the contact us and I got an email back saying the mailbox isn't monitored. I tried to us that contact link but took me to the same denied ip page. If I can't get no help what the point of having this app
Wawa - Product Description
The Wawa App, making your next Wawa run easier than ever to order, pay and earn delicious rewards!

Easier to Order…..with simplified mobile ordering, it’s a breeze to browse our full menu, reorder your favorites or try out something new!

Easier to Pay……you can pay for your mobile order with your Wawa Gift Card right in the app before you get to the store!

Easier to Earn…..Now you can pay ANY way and earn Wawa Rewards! Just scan your new Rewards barcode from your Wawa App at checkout, pay for your order any way you like (cash, credit, debit, Wawa gift card) and start earning your Wawa Rewards!

For every $50 you spend on qualifying items using the app, you earn a delicious reward! Plus you will receive bonus rewards throughout the year for just being a Rewards member!
* Please Note: Continued use of GPS running in the background can dramatically decrease battery life.
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