27
poor
Wawa | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
73%
Android
80 Reports
80 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
30 Reports
30 Reports
User Feedback
27%
iOS
30 Reports
30 Reports
73%
Android
80 Reports
80 Reports
Wawa - Latest Quality Issues
iOS
Jan 19, 2025
Why Wawa why!?
This hurts to write but this app is the most glitchy, stuck in an error loop of a dumpster fire I have ever experienced.
iOS
Jan 20, 2025
Fox the buffer
App constantly buffering or having error codes always under maintenance needs fixing
iOS
Jan 20, 2025
Too many steps
There are too many steps on creating an account it's almost not worth it. I had to log in 3 times put my rewards card number in another 3 times seems too complicated just to sign up!!
iOS
Jan 20, 2025
Always having issues
I don't know if Wawa is buying their 5 star reviews or what, but this app is always having problems. It either won't load in the store when you're trying to scan your code or use rewards, or won't work for mobile ordering at least twice a week. If you're on WiFi, you can't order delivery. It just won't show up as an option. But if you turn WiFi off it will work. 1-2x a week when my office tries to order (we try from multiple peoples phones) it will not allow us to add items to our cart, saying an unknown error has occurred. I use rewards apps for just about everywhere I shop and I think I've only had an issue with ONE other app, one time. The Wawa Rewards app has been having issues since I worked for them, YEARS ago. It's surprising that they haven't worked these problems out by now. Maybe find a new app creator because this one clearly isn't working for you guys. (Review of the app, not the stores or products)
iOS
Jan 20, 2025
Fire the team that made this app
They are completely incompetent. It's like 9 clicks to order something I order all the time from the store I order it from all the time. They have done no usability testing. At least they finally fixed the persistent login issues that plagued it for years. Now there's a bit of snow on the ground and their stupid banner that announces you can't get delivery is stopping you from doing a pick-up in store. Complete amateurs.
iOS
Jan 22, 2025
App constantly logs me out.
I would give this app 5 stars if it would stop logging me out almost every time I open it to use it for anything while I am at the store. So frustrating.
iOS
Jan 24, 2025
Fix gas payment glitch
I have 3 different cards that all have over $200 in each account, and every time I try to fuel up on the app, it says "payment error". Apparently this is an issue that happens to a lot of people. Please fix this, or at least put the reason for the error in the notification
iOS
Jan 25, 2025
Doesn’t work anymore
I can't access the app anymore
iOS
Jan 26, 2025
App never works
I keep trying to login but it keeps kicking me out and keep saying access denied.
Wawa - Product Description
The Wawa App, making your next Wawa run easier than ever to order, pay and earn delicious rewards! Easier to Order…..with simplified mobile ordering, it’s a breeze to browse our full menu, reorder your favorites or try out something new! Easier to Pay……you can pay for your mobile order with your Wawa Gift Card right in the app before you get to the store! Easier to Earn…..Now you can pay ANY way and earn Wawa Rewards! Just scan your new Rewards barcode from your Wawa App at checkout, pay for your order any way you like (cash, credit, debit, Wawa gift card) and start earning your Wawa Rewards! For every $50 you spend on qualifying items using the app, you earn a delicious reward! Plus you will receive bonus rewards throughout the year for just being a Rewards member! * Please Note: Continued use of GPS running in the background can dramatically decrease battery life.
All intellectual property rights, including trademarks and word marks, are the property of respective owners