74
good
Way - #1 Auto super app | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
28%
Android
20 Reports
20 Reports
iOS unitQ Score
iOS User Feedback
72%
iOS
52 Reports
52 Reports
User Feedback
72%
iOS
52 Reports
52 Reports
28%
Android
20 Reports
20 Reports
Way - #1 Auto super app - Latest Quality Issues
Android
Feb 12, 2025
Pop-up appeared as I was reserving parking. When I clicked "accept" to confirm my reservation, this pop-up appeared over the "Accept" icon and signed me up for some sort of subscription. Did not ask me to confirm and just charged me. Company refuses to refund my money and only offered a credit. I never accepted the terms and conditions of this garbage app. It's a predatory app and company . I will be doing a chargeback.
iOS
Feb 12, 2025
Came back early lost money
Not refunded
Android
Feb 12, 2025
Terrible customer service! Had to wait 5 days to get a response. They don't give refunds, just what they call "way bucks", which is no cash value credits. So, if there is some issues with the company that go through Way, they say they are not liable for responsibility. They emailed me and said they don't even hold the lot company liable for any loss of time or money you lose. Apparently, Way doesn't hold the companies responsible for any of the service they advertise. Your choice to use them.
iOS
Feb 15, 2025
Credit card information request
This is my first time using the app. It keeps asking for my credit card information to get to my parking reservation. That's a red flag for me since the reservation is already booked under my credit card. I do like the ease of everything else and have only used for parking reservations.
iOS
Feb 16, 2025
Nasty Unamerican Grifters
Services often not as depicted. Was lied to on the phone about a shuttle being available through the hotel, and when I tried to cancel they took my money even though my reservation time was not even started. I double paid for parking on my trip with Ways pocketing a fee for service that wasn't rendered. After the hassle of calling their attendants with broken English, my cc company would not award a refund due to their egregious terms in fine print of their service contract.
iOS
Feb 19, 2025
Bad interface
When you select the type of gas you want in te filter section does not updates automatically so it always gives you the automatic “regular” it also doesn't allows my phone number for no reason at all
Android
Feb 20, 2025
🚩🚩🚩🚩🚩🚩🚩 one of the most horrifing rxperiance today Feb 19th in MN -41 wether i try to jump my car couldnt start it. I try to rich a customer service by phone no way able to find it unless you downlod the stupid app. Which took me 30 min to find a customer service. I explaind the unforchunate condtion. What a cold blooded service. I realy miss humanity this days. I hinternational flight. REFUSED CANCELATION FOR FULL 30 DAYS!? THIS APP and web needa serious investgation.ok take a day charge
iOS
Feb 23, 2025
Worst service ever
The website said "free shuttle service". I called the customer service upon arrival to the airport. They gave me website to track the shuttle. The website shows "no active shuttle found " in their operating hours. The man on the phone told me he doesn't know what to do and it is the hotel that operates the shuttle. He said he doesn't know how to contact the hotel. And there is no place for me to ask for a refund Or help from way.com. I would never ever use this app.
iOS
Feb 25, 2025
Bad experience
Unfortunately, my experience with Way has not been positive. Weeks before my trip, I reserved a nice parking lot near the airport with positive reviews and a great price. However, a few days before the flight, they changed the parking lot to one with a higher cost and poor reviews. Contacted support didn't help. It was a negative experience, and I will no longer use this app in the future.
Way - #1 Auto super app - Product Description
Auto super app – The smart way to save on car expenses. The Way App offers everything your car needs at the best rates without compromising on quality. It's a top-rated auto app where you can save up to 75c/gal with our gas cashback program, book airport parking, hourly parking, monthly parking, city parking & more. Check out the roadside assistance digital experience via our Way+ membership, or get a free auto insurance quote from 200+ insurance companies. The car wash app gives you access to discounted rates at 10,000+ locations across the country. EV charging locations are also available through our app. Find Parking in Less Than a Minute Book the best parking spots anywhere, anytime! Airport parking, hourly parking, on-street parking, event parking – it’s all there! Reserve parking easily, hourly, daily, street parking, or monthly parking at US parking lots & parking garages in Canada. Here's how to get the best deals and cheap parking at premium garages: • Search for parking by city/airport/street • Filter car parking options by price or distance (parking map included). • Choose, Book & Pay! Find, Book & Save On Airport Parking The airport parking app helps you find cheap airport parking near the airport easily. Now, you can edit/extend airport parking reservations on the app. Book airport parking for the lowest rates, and get free shuttle rides. Need parking near a busy airport like LAX? No problem - booking LAX parking is easy with the Way parking app. Flying out from Logan Airport? Book BOS parking with our app. Get airport parking for ORD, ATL, SFO, LGA, JFK, MCO, EWR, & MDW parking garages. Get the Best Hourly Parking Deals The Way App gets you the lowest rates at 10K+ parking garages. Select your city, find a parking lot that's right for you, book your parking spot, & pay! Find hourly, daily, and monthly parking deals on NYC parking, SF parking, LA parking, Atlanta parking, and across most cities. Finding street parking or free parking can be hit or miss, but why worry when you can book cheap off-street hourly parking on the Way parking app. Parking in NYC can be a hassle, but not with our NYC parking app. Car Insurance Shop from up to 300 insurance companies in 30 seconds for free! Find the best rates for the car insurance coverage you need with no fuss, no pesky paperwork, no pushy salespersons. • Save up to $1000/year on car expenses. • Get cheap car insurance quotes from the best car insurance companies in seconds. • Choose the discounts applicable to you. • Pay online and get your vehicle insurance instantly! Car Wash Car wash is easy with the best car cleaning app & a car wash app. No more wondering, 'where's a car wash near me.' Get unlimited car washes & touchless wash easily. • Find & book cheap car washes near you. • Monthly & unlimited car wash subscription/car wash voucher for 10K+ locations. EV Charging Locations Users can enter a specific locale or allow the app to access their location to find EV charging stations nearby. There are currently 40K+ EV charging locations throughout the country. Roadside Assistance Users can request for roadside assistance as part of Way+ membership, a request instantly goes out to a network of 45K+ tow trucks. In real time, the app tracks the tow truck’s status and also offers an option to book Uber. Way+ also includes parking and car wash benefits. Gas Cashback Program Exclusively via the Way app is the Gas Cashback program, where customers can save up to 75c/gal, or $540 a year on fill-ups by simply signing up for gas discounts. Over 100K gas stations are available and included throughout the US. Call us at 408-598-3338 or email support@way.com. Our customer support is ready to help 24/7. Find us at: Way.com: https://www.way.com Facebook: https://www.facebook.com/way.com1 Twitter: https://twitter.com/WayCom_ Instagram: https://www.instagram.com/way.com_/
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