94
epic
Way - #1 Auto super app | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
17%
Android
73 Reports
73 Reports
iOS unitQ Score
iOS User Feedback
83%
iOS
346 Reports
346 Reports
User Feedback
83%
iOS
346 Reports
346 Reports
17%
Android
73 Reports
73 Reports
Way - #1 Auto super app - Latest Quality Issues
Android
Dec 11, 2024
Bugged
Android
Dec 13, 2024
Garbage app. Potential scam company. Double charged me and when I spend 21 minutes on the phone trying to get a refund was told I would hear back in 48 hours. Still waiting on a response. I call back and no resultion. App wouldn't work at the gas station.
iOS
Dec 16, 2024
Last minute cancel my reservation without notice
They cancelled my reservation after I already arrived the parking. The parking lot manager told me they informed Way that their parking have been sold out couple of days ago, but Way didn't notice their customers and still selling this parking lot. Lots of customers found out they had no place to park their car after they arrived airport just like me. I have to park my car in a different parking lot which cost me $100 more, and also much more expensive than just take Uber. I called the company to complain. But they said they couldn't do anything, and that's not their fault. Really? Selling something which're sold out and cancel customers' paid reservation after they already arrived!
Android
Dec 17, 2024
App states that towing and road side assistance is free. charged me $100 and the tow truck never came. Tried filing a claim with app and bank both and neither was able to refund my money. This app is a scam.
Android
Dec 19, 2024
They're not exactly truthful with what they advertise for parking services, so be careful. My truck was stolen right out of a parking lot which I paid their service for, and then when I asked the hotel to review the video they shrug their shoulders and said sorry we don't have any cameras on site.
Android
Dec 20, 2024
Did the refund for a parking and received "way bucks" was not informed that they would expire and they were gone from my account when I tried to use them. I emailed customer service and they reinstated them and told me to use them within 90 days. I understand I should have used them within the 90 day period that they gave me later... but they should not have expired in the first place since there was no mention of expiration when I initially got the refund. It was for $260 so not a small sum.
Android
Dec 21, 2024
The information on their platfomr is not accurate. Way app mentioned that there is free transit to the airport, I got to the parking location and the staff said that there is no transit and Way has been informed but they haven't updated their website! They refunded me for one leg of Uber but it took me a while to fix their negligence
Android
Dec 22, 2024
Poor service and no flexibility. Once they have your money they won't give it back even if you shorten your reservation. Find another app to use. Customer service is out of India and its hard to understand.
Android
Dec 22, 2024
Can't find booking on app
Way - #1 Auto super app - Product Description
Auto super app – The smart way to save on car expenses. The Way App offers everything your car needs at the best rates without compromising on quality. It's a top-rated auto app where you can save up to 75c/gal with our gas cashback program, book airport parking, hourly parking, monthly parking, city parking & more. Check out the roadside assistance digital experience via our Way+ membership, or get a free auto insurance quote from 200+ insurance companies. The car wash app gives you access to discounted rates at 10,000+ locations across the country. EV charging locations are also available through our app. Find Parking in Less Than a Minute Book the best parking spots anywhere, anytime! Airport parking, hourly parking, on-street parking, event parking – it’s all there! Reserve parking easily, hourly, daily, street parking, or monthly parking at US parking lots & parking garages in Canada. Here's how to get the best deals and cheap parking at premium garages: • Search for parking by city/airport/street • Filter car parking options by price or distance (parking map included). • Choose, Book & Pay! Find, Book & Save On Airport Parking The airport parking app helps you find cheap airport parking near the airport easily. Now, you can edit/extend airport parking reservations on the app. Book airport parking for the lowest rates, and get free shuttle rides. Need parking near a busy airport like LAX? No problem - booking LAX parking is easy with the Way parking app. Flying out from Logan Airport? Book BOS parking with our app. Get airport parking for ORD, ATL, SFO, LGA, JFK, MCO, EWR, & MDW parking garages. Get the Best Hourly Parking Deals The Way App gets you the lowest rates at 10K+ parking garages. Select your city, find a parking lot that's right for you, book your parking spot, & pay! Find hourly, daily, and monthly parking deals on NYC parking, SF parking, LA parking, Atlanta parking, and across most cities. Finding street parking or free parking can be hit or miss, but why worry when you can book cheap off-street hourly parking on the Way parking app. Parking in NYC can be a hassle, but not with our NYC parking app. Car Insurance Shop from up to 300 insurance companies in 30 seconds for free! Find the best rates for the car insurance coverage you need with no fuss, no pesky paperwork, no pushy salespersons. • Save up to $1000/year on car expenses. • Get cheap car insurance quotes from the best car insurance companies in seconds. • Choose the discounts applicable to you. • Pay online and get your vehicle insurance instantly! Car Wash Car wash is easy with the best car cleaning app & a car wash app. No more wondering, 'where's a car wash near me.' Get unlimited car washes & touchless wash easily. • Find & book cheap car washes near you. • Monthly & unlimited car wash subscription/car wash voucher for 10K+ locations. EV Charging Locations Users can enter a specific locale or allow the app to access their location to find EV charging stations nearby. There are currently 40K+ EV charging locations throughout the country. Roadside Assistance Users can request for roadside assistance as part of Way+ membership, a request instantly goes out to a network of 45K+ tow trucks. In real time, the app tracks the tow truck’s status and also offers an option to book Uber. Way+ also includes parking and car wash benefits. Gas Cashback Program Exclusively via the Way app is the Gas Cashback program, where customers can save up to 75c/gal, or $540 a year on fill-ups by simply signing up for gas discounts. Over 100K gas stations are available and included throughout the US. Call us at 408-598-3338 or email support@way.com. Our customer support is ready to help 24/7. Find us at: Way.com: https://www.way.com Facebook: https://www.facebook.com/way.com1 Twitter: https://twitter.com/WayCom_ Instagram: https://www.instagram.com/way.com_/
All intellectual property rights, including trademarks and word marks, are the property of respective owners