77
good
Way - #1 Auto super app | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
12%
Android
55 Reports
55 Reports
iOS unitQ Score
iOS User Feedback
88%
iOS
408 Reports
408 Reports
User Feedback
88%
iOS
408 Reports
408 Reports
12%
Android
55 Reports
55 Reports
Way - #1 Auto super app - Latest Quality Issues
iOS
Nov 10, 2024
Horrible customer service
At the car wash I had I had to wait in line while if you pay the subscription with the car wash direct you don't. To cancel you have to call. They will have you in wait for long times. Their English accent is awful to understand. They renewed my subscription before the time the app said and wouldn't issue a refund. You have to call to cancel the auto paid option. Terrible terrible terrible.
iOS
Nov 13, 2024
Crazy awful Parking.com
In order to cancel my reservation for parking forcing to download the app.
iOS
Nov 13, 2024
Way…too many updates
There should be app updates occasionally, not twice a month. Plus, when the notification of an update occurs at the time of opening the app, they give you no choice but to update, and sometimes it's not a convenient time. The more they keep doing this to me, the less I use their services.
iOS
Nov 14, 2024
Hidden upselling
They default you into signing up for some monthly plan. Be careful!
Android
Nov 14, 2024
I believe that there is false advertisement. My experience was horrible. I even called the hotel to confirm shuttle to the airport before completely my reservation and was reassured that shuttle service is available only to get there at 5 am only to be told that there's no shuttle and that I have to pay y way to the airport. Way has no contact number for me to cancel and take my self to a parking with shuttle service. I paid double the amount in total for the parking because of Uber service
iOS
Nov 15, 2024
Too much service charge
The way.com had been great in finding great parking spot with reasonable prices, but they keep increasing the service charge. The parking fee is $14 but the service charge is over $6 - almost 50% of the parking fee goes to way.com for using their platform??? I am def looking for other alternatives now.
iOS
Nov 15, 2024
The app needs to be fixed
You cannot enter any information when prompted to do so… because the keypad/keyboard does not appear
iOS
Nov 16, 2024
App crash, cannot redeem code
App crash at Get new car wash code! I paid a lot and cannot redeem
Android
Nov 18, 2024
I bought a 30-day subscription to a local car wash on this app that told me I could use it unlimited for 30 days and every single time I tried to use it, it told me I could not use The subscription and that the specific location that I bought the subscription for was "the selected location is not available for redemption at this time" & when I tried to get a refund I was denied. I ended up having to buy two separate car washes in the duration of that "subscription" and still no refund. 0/10
Way - #1 Auto super app - Product Description
Auto super app – The smart way to save on car expenses. The Way App offers everything your car needs at the best rates without compromising on quality. It's a top-rated auto app where you can save up to 75c/gal with our gas cashback program, book airport parking, hourly parking, monthly parking, city parking & more. Check out the roadside assistance digital experience via our Way+ membership, or get a free auto insurance quote from 200+ insurance companies. The car wash app gives you access to discounted rates at 10,000+ locations across the country. EV charging locations are also available through our app. Find Parking in Less Than a Minute Book the best parking spots anywhere, anytime! Airport parking, hourly parking, on-street parking, event parking – it’s all there! Reserve parking easily, hourly, daily, street parking, or monthly parking at US parking lots & parking garages in Canada. Here's how to get the best deals and cheap parking at premium garages: • Search for parking by city/airport/street • Filter car parking options by price or distance (parking map included). • Choose, Book & Pay! Find, Book & Save On Airport Parking The airport parking app helps you find cheap airport parking near the airport easily. Now, you can edit/extend airport parking reservations on the app. Book airport parking for the lowest rates, and get free shuttle rides. Need parking near a busy airport like LAX? No problem - booking LAX parking is easy with the Way parking app. Flying out from Logan Airport? Book BOS parking with our app. Get airport parking for ORD, ATL, SFO, LGA, JFK, MCO, EWR, & MDW parking garages. Get the Best Hourly Parking Deals The Way App gets you the lowest rates at 10K+ parking garages. Select your city, find a parking lot that's right for you, book your parking spot, & pay! Find hourly, daily, and monthly parking deals on NYC parking, SF parking, LA parking, Atlanta parking, and across most cities. Finding street parking or free parking can be hit or miss, but why worry when you can book cheap off-street hourly parking on the Way parking app. Parking in NYC can be a hassle, but not with our NYC parking app. Car Insurance Shop from up to 300 insurance companies in 30 seconds for free! Find the best rates for the car insurance coverage you need with no fuss, no pesky paperwork, no pushy salespersons. • Save up to $1000/year on car expenses. • Get cheap car insurance quotes from the best car insurance companies in seconds. • Choose the discounts applicable to you. • Pay online and get your vehicle insurance instantly! Car Wash Car wash is easy with the best car cleaning app & a car wash app. No more wondering, 'where's a car wash near me.' Get unlimited car washes & touchless wash easily. • Find & book cheap car washes near you. • Monthly & unlimited car wash subscription/car wash voucher for 10K+ locations. EV Charging Locations Users can enter a specific locale or allow the app to access their location to find EV charging stations nearby. There are currently 40K+ EV charging locations throughout the country. Roadside Assistance Users can request for roadside assistance as part of Way+ membership, a request instantly goes out to a network of 45K+ tow trucks. In real time, the app tracks the tow truck’s status and also offers an option to book Uber. Way+ also includes parking and car wash benefits. Gas Cashback Program Exclusively via the Way app is the Gas Cashback program, where customers can save up to 75c/gal, or $540 a year on fill-ups by simply signing up for gas discounts. Over 100K gas stations are available and included throughout the US. Call us at 408-598-3338 or email support@way.com. Our customer support is ready to help 24/7. Find us at: Way.com: https://www.way.com Facebook: https://www.facebook.com/way.com1 Twitter: https://twitter.com/WayCom_ Instagram: https://www.instagram.com/way.com_/
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