74
good

Wayfair – Shop All Things Home | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Wayfair LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
74%
Android
419 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
145 Reports
User Feedback
26%
iOS
145 Reports
74%
Android
419 Reports
Wayfair – Shop All Things Home - Latest Quality Issues
Android
Mar 28, 2025
App is very buggy and slow, UI/UX workflow doesnt flow especially during checkout as a new user. Images and media is slow to load. Klarna does not support Capital One. Have to force close and reopen app after prolong period of browsing. Overall the app needs a major performance facelift
Android
Mar 28, 2025
Good as long as you don't have to deal with their Customer Service. The moment you have any issues, you can expect to be taken advantage of as much as possible. They went back to the resolution of my dispute (couldn't deliver a product I ordered stating unavailability) and when I showed them the email that they have shared, simply stated that we don't recognise this email and it's probably fake (when it was from their official website with all my personal details).
Android
Mar 28, 2025
Website not working properly
iOS
Mar 28, 2025
Still buggy
I received a response from the developer. I updated the app, and it's still buggy. Some additional annoyances I found: not every item has a search box in the reviews section to search certain key words. When looking at similar items, there is not enough screen real estate to scroll, essentially forcing me to open whatever item my finger lands on. There is no question and answer section. Still get the unable to find item error message for certain items.
iOS
Mar 30, 2025
Updated version !
New update version crashes. Please fix!
iOS
Mar 30, 2025
App Glitches
The app will not open without closing and opening it a few times. Also, the app will become frozen which then leads to another forceful close of the app.
iOS
Mar 30, 2025
Coupon
Did not honor a 10% coupon
iOS
Mar 30, 2025
Horrible customer service
I ordered a gaming desk for my brother for his birthday, never received it. They told me to file a police report in order to get a replacement, but I couldn't file one cause there's nothing they could've done. So basically I was scammed $110 cause apparently no one can do anything. Didn't get replacement or refund.
iOS
Mar 31, 2025
AT in Fla
Check out was painful. I really wanted to use my Discover card but Wayfair forced me to use Apple Pay. Not the way I want to go.
Wayfair – Shop All Things Home - Product Description
Hold the world’s largest selection of home goods in the palm of your hand! Our innovative new 3D View in Room feature lets you shop and compare like never before. Whether you’re redoing an entire room or simply searching for a great deal, Wayfair makes shopping for your home easy and fun. Join millions of shoppers already using our app to:

Access Revolutionary New Features
•	See life-sized versions of products in any space using our 3D View in Room feature
•	Track large packages in real time—right to your doorstep! 

Find Your Personal Style
•	Choose from over 7 million products
•	Save your faves with Idea Boards 

Effortlessly Create Your Dream Home
•	Arrange furniture and design your ideal space with our Room Planner tool
•	Stay up to date on the latest sales and easily check your order status
•	Purchase items FAST with our mobile-optimized checkout

Shopping for a business? Try Wayfair Professional!
•	Dedicated service
•	Commercial-grade options
•	Something for every industry & budget
•	Exclusive pricing
•	And more

Don’t have an account with Wayfair.com? Sign up now using the app to access our great features, high-quality products, and more!
Want to improve your unitQ Score by 20% within 30 days?
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