72
good
Wayfair – Shop All Things Home | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
435 Reports
435 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
135 Reports
135 Reports
User Feedback
24%
iOS
135 Reports
135 Reports
76%
Android
435 Reports
435 Reports
Wayfair – Shop All Things Home - Latest Quality Issues
iOS
Feb 26, 2025
Always Glitchy
When I'm scrolling, it constantly glitches and scrolls me back up so I literally only see the same 30 products over and over again. I tried deleting the app and reinstalling but it still does it. I just can't use this app anymore
iOS
Feb 26, 2025
It doesn’t work
Every item I tap on brings up a page that says, “We're sorry! We couldn't find any results for [item number]”
Android
Feb 26, 2025
fake apps
iOS
Feb 26, 2025
App is not working
App hasn't been working for few days been giving this error - issue connecting to server
iOS
Feb 26, 2025
The wayfair app
I absolutely love wayfair and have purchased lots of beautiful things for my home. My only complaint is about the app. It is really easy to order and track everything but recent changes to the app have made the shopping experience somewhat annoying. The home page feels cluttered. The touch screen seems to be particularly touchy. Just simply scrolling causes jumps to a product or adds a product to my cart that I don't want. The department feature seems buried beneath all kinds of ad type pages. The filter feature used to be spot on so I could quickly find exactly what I was looking for. Now things show up after filtering that aren't remotely relevant to my search. Items that don't fit styles or even colors that I'm looking for. I find this very annoying since I believe the app looked and felt very user friendly in the past. Now I find myself becoming irritated after a short time searching and I just leave. I hope you can clear the clutter and get back to a clean, functional, easy to navigate app that's worthy of wayfair.
iOS
Feb 26, 2025
No merchandise!
I every time I click on an item I would like to purchase, the site says they do not recognize item. What a way to do business.
iOS
Feb 27, 2025
Application process
The process to apply for a Wayfair credit card is too complicated in that after filling out the application you are required to call Citibank to verify your information. I already have a Citibank credit card. I do not like calling credit card call centers because the people who answer mostly speak broken English and are very difficult to understand. That be is why I will not be applying for a Wayfair card.
iOS
Feb 28, 2025
Search
The search is very specific. It didn't show many options.
Android
Feb 28, 2025
Worst experience of my life I ordered an AC window unit and it took 6 months to get here and then when it did get here it did not work and when I called the customer service to let them know they told me I had to literally take the AC to a place near me that has the brand of AC I ordered and also I will get a voucher towards a different AC because they didn't have another one like the one I ordered. So I asked to just get a refund and Wayfair can take it back. I was told they don't do that. Wow
Wayfair – Shop All Things Home - Product Description
Hold the world’s largest selection of home goods in the palm of your hand! Our innovative new 3D View in Room feature lets you shop and compare like never before. Whether you’re redoing an entire room or simply searching for a great deal, Wayfair makes shopping for your home easy and fun. Join millions of shoppers already using our app to: Access Revolutionary New Features • See life-sized versions of products in any space using our 3D View in Room feature • Track large packages in real time—right to your doorstep! Find Your Personal Style • Choose from over 7 million products • Save your faves with Idea Boards Effortlessly Create Your Dream Home • Arrange furniture and design your ideal space with our Room Planner tool • Stay up to date on the latest sales and easily check your order status • Purchase items FAST with our mobile-optimized checkout Shopping for a business? Try Wayfair Professional! • Dedicated service • Commercial-grade options • Something for every industry & budget • Exclusive pricing • And more Don’t have an account with Wayfair.com? Sign up now using the app to access our great features, high-quality products, and more!
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