Quality degradation at Webex  
Users report higher volume of Quality Issues than usual
61
fair

Webex | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
104 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
25 Reports
User Feedback
19%
iOS
25 Reports
81%
Android
104 Reports
Webex - Latest Quality Issues
iOS
Feb 23, 2025
Old iPhone cannot be used
Webex requires a mandatory update to the latest version before it can be used, but the new version requires IOS 16 or above. Compared to the old days when iPhones did not support ios16, you could not use Webex for meetings. This is really confusing!
Android
Feb 24, 2025
It is not registered! It is specific for each country, for some reason it is not available in Russia.
Android
Feb 24, 2025
Bug that won't allow video uploads (even less than 2 MB) on both Android and iPhone apps.
Android
Feb 25, 2025
It doesn't translate at all.
Android
Feb 25, 2025
Difficult to use
iOS
Feb 26, 2025
Hold issues
Whenever I put someone on hold and then resume the call I can never hear them I submitted multiple tickets for this issue please fix
Android
Feb 26, 2025
Disgusting! They don't support Android 9 now. Some people still have Android 7, and they don't support Android 9 here. A disgusting attitude, there isn't even a website for such cases. Do I have to buy a new phone to use this program!!! And tomorrow you'll say that you only accept a new version every year. Total crap, whoever came up with this is an idiot
Android
Mar 1, 2025
Limited video meeting features. No saving. Not sure what the advantage is over Teams.
Android
Mar 1, 2025
never goes off on my phone drops calls
Webex - Product Description
Cisco Webex is an app for continuous teamwork. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. It works on virtually any device, with these top benefits for mobile app users:

• Streamline Teamwork: One place for all the tools that help you do your job better and faster. Create spaces for you and another person or for a group working on a project.
• Make Better Decisions: Start and join meetings instantly. See everyone with an amazing HD video experience. Share your screen. Keep teamwork going in the connected work space.
• Stay Informed About All Your Work: Select from our growing catalog of integrations and bots to keep up to date with what's happening in other apps such as Box and Salesforce
• Find Anything Fast: Search for people, messages, and files across all your spaces - no need to switch accounts or views
• Bring The Experience Into Meeting Rooms: Pair your app to a Webex device, such as the Webex Board, to do things like wirelessly control meetings and save whiteboard drawings
• Work Securely: Built for business collaboration with end-to-end encryption

Want to do more with Webex? Visit webex.com.


IMPORTANT NOTICES AND DISCLAIMERS - PLEASE READ

Cisco Webex is a collaboration application that provides messaging, voice, and video calling capabilities.

By downloading Cisco Webex, you agree to comply with the terms and conditions of the Cisco EULA. You also consent to the installation of all future updates of the Cisco Webex software. Use of this software is governed by the current Cisco END USER LICENSE AGREEMENT found at the following link: http://www.cisco.com/go/eula

By using the Cisco Webex software, you consent to Cisco Systems Inc. collection of data from your usage of the Webex software. All Data is collected in conformity with the Cisco Privacy Policy which is located at http://www.cisco.com/web/siteassets/legal/privacy.html

WARNING: This program is protected by copyright law and international treaties.

Cisco Systems Inc.
170 West Tasman Drive, San Jose, CA 95134 USA
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