fair

Webex | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

1 Point Past 30 Days

Category: Business

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

75%

Android
83 Reports

iOS unitQ Score

iOS User Feedback

25%

iOS
27 Reports

User Feedback

25%

iOS
27 Reports

75%

Android
83 Reports

Webex - Latest Quality Issues

Android

Jan 18, 2025

It works, but I hate the vibrations when I make a call. It makes everything difficult when you have sensor issues

Android

Jan 18, 2025

The only app I keep having to redownload to fix. Otherwise I am stuck in a status like on call.

iOS

Jan 21, 2025

Huge file slow to download

To use this app, even of if you didn't schedule the meeting and were sent the link, requires the app to be downloaded. I am now 10 minutes late for a meeting downloading a huge file that is taking up space on my phone. There should be an option to join meeting from webpage.

iOS

Jan 23, 2025

Phone service unusable

Constantly disconnects me from the calling service. Getting back in requires either a series of random actions (deliberately using an incorrect password followed by the correct one has worked before) or that I wait over an hour. Whoever sold our IT guys on this product got scammed. Do not use it.

Android

Jan 24, 2025

Calls never come through. When they do the app won't let me answer the call or the connection is so bad you can't tell what they are saying. I've updated it, un-installed it, nothing helps.

iOS

Jan 25, 2025

The chat often says "Decrypting content".

I had to exit and re-enter several times before it would be readable. Please fix this.

Android

Jan 25, 2025

Not compatable on my tablet

Android

Jan 25, 2025

Latest patch is constantly dropping multiple calls during meeting. Unsat.

Android

Jan 29, 2025

The mobile app constantly refreshes to the bottom of message feeds making it nearly impossible to read older messages, extremely annoying and frustrating.

Webex - Product Description

Cisco Webex is an app for continuous teamwork. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. It works on virtually any device, with these top benefits for mobile app users:

• Streamline Teamwork: One place for all the tools that help you do your job better and faster. Create spaces for you and another person or for a group working on a project.
• Make Better Decisions: Start and join meetings instantly. See everyone with an amazing HD video experience. Share your screen. Keep teamwork going in the connected work space.
• Stay Informed About All Your Work: Select from our growing catalog of integrations and bots to keep up to date with what's happening in other apps such as Box and Salesforce
• Find Anything Fast: Search for people, messages, and files across all your spaces - no need to switch accounts or views
• Bring The Experience Into Meeting Rooms: Pair your app to a Webex device, such as the Webex Board, to do things like wirelessly control meetings and save whiteboard drawings
• Work Securely: Built for business collaboration with end-to-end encryption

Want to do more with Webex? Visit webex.com.

IMPORTANT NOTICES AND DISCLAIMERS - PLEASE READ

Cisco Webex is a collaboration application that provides messaging, voice, and video calling capabilities.

By downloading Cisco Webex, you agree to comply with the terms and conditions of the Cisco EULA. You also consent to the installation of all future updates of the Cisco Webex software. Use of this software is governed by the current Cisco END USER LICENSE AGREEMENT found at the following link: http://www.cisco.com/go/eula

By using the Cisco Webex software, you consent to Cisco Systems Inc. collection of data from your usage of the Webex software. All Data is collected in conformity with the Cisco Privacy Policy which is located at http://www.cisco.com/web/siteassets/legal/privacy.html

WARNING: This program is protected by copyright law and international treaties.

Cisco Systems Inc.
170 West Tasman Drive, San Jose, CA 95134 USA

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