83
good
Wells Fargo Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
797 Reports
797 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
376 Reports
376 Reports
User Feedback
32%
iOS
376 Reports
376 Reports
68%
Android
797 Reports
797 Reports
Wells Fargo Mobile - Latest Quality Issues
iOS
Jan 25, 2025
Long in
Every time I try to long in with my face it super hard
iOS
Jan 25, 2025
Too hard to update the icon?
Why not fire your DEI employees and update the icon. iOS 18 is almost a year old
iOS
Jan 25, 2025
Very upset
I have banked with Wells Fargo for over 25 years and I am getting fed up with these constant updates. Half the time I have to go in and delete things I order to have room and even after I do that, I can't update. I am looking into changing banks. One star is an automatic rain gauge but if I could I would give it 0 stars.
iOS
Jan 25, 2025
Useless for deposits
Now that your mobile app only allows a maximum of $5000 instead of the $25,000 it had, I will have to find a new bank after being a customer for decades. Also, being forced to uncheck paperless every time is really annoying! I made my decision the first 30 times so accept it already. Add a box with large print that isn't hidden so we can check do not ask again.
iOS
Jan 25, 2025
Lowered daily and monthly deposit limits
I've been with WF for a long time and out of no where they lowered the daily and monthly mobile deposits. We do not live near a physical location so for us to continue using WF they will have to raise the limits or we will need to switch to another bank institution. What a shame they do not care about long loyal customers anymore.
iOS
Jan 25, 2025
So so at best
It's okay. You can't do everything with it that you can if you sign on from a pc. And that's why you got in the first place. To be able to have the convenience to do everything from your phone that you could from your pc. If that's what you want, this app isn't going to allow you to do that.
iOS
Jan 26, 2025
Mobile deposit not working
Mobile deposit not working
iOS
Jan 27, 2025
cell
It's very complicated to solve one's time here, he does Zelle whenever he wants.
Android
Jan 30, 2025
I have problems with my balance, the amount is not correct, can someone help me? I already saw the problem, I don't know why the expenses are not chronologically, it's a mess, but the good thing is that I'm taking photos of my balance.
Wells Fargo Mobile - Product Description
Manage Your Accounts •Quickly access your cash, credit, and investment accounts with Touch ID®¹ or Face ID®¹ •Review activity and balances in your accounts •View your credit card transactions and manage your rewards program •Easily activate or turn cards on or off², add cards to digital wallets³, view recurring payments, and manage account access with Card Settings Deposit Funds⁴ •Deposit checks with ease using your iPhone® camera •Instantly view the processing deposit in your account Make Transfers and Payments •Transfer funds between your Wells Fargo accounts and to other financial institutions⁵ •Securely send and receive money with friends and family using a U.S. mobile phone number or email address with Zelle®⁶ •Pay your bills with Wells Fargo’s Bill Pay service •Add your eligible cards to Apple Wallet™ to use Apple Pay® for fast and convenient payments.³ Track Investments •Monitor balances, holdings, account activity, and open orders for your Wells Fargo Advisors and WellsTrade® accounts •Get real-time quotes, charts, market data, and news Help Stay Secure •Visit the Security Center to report fraud and learn how to help keep your accounts safe •Configure and receive alerts⁷ •Get notified of suspicious card activity with text or email alerts •Get easy access to your FICO® Credit Score Contact Us •Email appstorefeedback@wellsfargo.com •Locate one of our more than 12,700 ATMs to get cash or find one of our approximately 4,800 retail banking branches near you via GPS •Set up an appointment to meet with a Banker __________________________________________________________________ 1.Only certain devices are eligible to enable Touch ID or Face ID. 2.Turning your card off is not a replacement for reporting your card lost or stolen. 3.Not all smartphones are enabled to use a digital wallet. For a list of compatible Apple Pay devices, see https://support.apple.com/en-us/HT208531. Your mobile carrier’s message and data rates may apply. 4.Some accounts are not eligible for mobile deposit. Deposit limits and other restrictions apply. 5.Terms and conditions apply. See Wells Fargo’s Online Access Agreement at wellsfargo.com/online-banking/online-access-agreement/ for more information. 6.Mobile numbers may need to be enrolled with Zelle before they can be used. Available to U.S.-based bank account holders only. 7.Sign-up may be required. Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. Fargo™ is only available on the smartphone versions of the Wells Fargo Mobile® app. FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Investment and Insurance Products are: •Not Insured by the FDIC or Any Federal Government Agency •Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate •Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested DEPOSIT PRODUCTS OFFERED BY WELLS FARGO BANK, N.A. MEMBER FDIC. Wells Fargo Private Bank provides products and services through Wells Fargo Bank, N.A. and its various affiliates and subsidiaries. Wells Fargo Bank, N.A. is a bank affiliate of Wells Fargo & Company. Brokerage services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company. WellsTrade(R) and Intuitive Investor(R) accounts are available through WFCS.
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