81
good

Wells Fargo Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
71%
Android
1000 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
402 Reports
User Feedback
29%
iOS
402 Reports
71%
Android
1000 Reports
Wells Fargo Mobile - Latest Quality Issues
Android
Dec 22, 2024
Doesn't support older phones.
Android
Dec 22, 2024
Cannot download onto phone, says it is not compatible
Android
Dec 22, 2024
Is not available on Amazon Apps. You are stuck with the Google stranglehold. Should be an antitrust lawsuit. I have Google Play blocked so no app for this 14 year customer
Android
Dec 22, 2024
Horrible bank . I am switching. If I see an incoming deposit at 1: am in the morning and by 5: am it's gone. Well? I have a feeling Wells Fargo bank is stealing from its customers. Where did my incoming deposit go. I haven't went anywhere. Don't trust Wells Fargo bank they are getting over on retirement customers. I am filing a complaint with the BBB. This is the second time dealing with a situation like this
Android
Dec 22, 2024
This app is junk. Very counterintuitive and it always takes me way longer than it should to do simple tasks.
Android
Dec 22, 2024
This bank and app are nothing but trouble. Mobile deposit "has trouble with photos" despite the photos being perfect. Debit card had to be reordered and still took 7 weeks after account opening. Zelle transactions are refused without reason or attempt to fix either over the phone or at multiple branches. Deposited checks drawn from Wells Fargo still take ~3-4 days to clear so ya may as well just cash the check anyway.
Android
Dec 22, 2024
I don't like it it's very slow
Android
Dec 22, 2024
Didn't get my money.
Android
Dec 23, 2024
Wells Fargo new version app sucks!! I've used the old app for years and the newest version app doesnt support previous older phones. Bank with Bank of America, their app is user friendly and they support their customers unlike Wells Fargo.
Wells Fargo Mobile - Product Description
Manage Your Accounts
•Quickly access your cash, credit, and investment accounts with Touch ID®¹ or Face ID®¹ 
•Review activity and balances in your accounts 
•View your credit card transactions and manage your rewards program
•Easily activate or turn cards on or off², add cards to digital wallets³, view recurring payments, and manage account access with Card Settings

Deposit Funds⁴
•Deposit checks with ease using your iPhone® camera 
•Instantly view the processing deposit in your account

Make Transfers and Payments
•Transfer funds between your Wells Fargo accounts and to other financial institutions⁵
•Securely send and receive money with friends and family using a U.S. mobile phone number or email address with Zelle®⁶
•Pay your bills with Wells Fargo’s Bill Pay service
•Add your eligible cards to Apple Wallet™ to use Apple Pay® for fast and convenient payments.³

Track Investments
•Monitor balances, holdings, account activity, and open orders for your Wells Fargo Advisors and WellsTrade® accounts
•Get real-time quotes, charts, market data, and news

Help Stay Secure
•Visit the Security Center to report fraud and learn how to help keep your accounts safe
•Configure and receive alerts⁷
•Get notified of suspicious card activity with text or email alerts
•Get easy access to your FICO® Credit Score

Contact Us
•Email appstorefeedback@wellsfargo.com
•Locate one of our more than 12,700 ATMs to get cash or find one of our approximately 4,800 retail banking branches near you via GPS
•Set up an appointment to meet with a Banker
__________________________________________________________________
1.Only certain devices are eligible to enable Touch ID or Face ID.
2.Turning your card off is not a replacement for reporting your card lost or stolen. 
3.Not all smartphones are enabled to use a digital wallet. For a list of compatible Apple Pay devices, see https://support.apple.com/en-us/HT208531. Your mobile carrier’s message and data rates may apply.
4.Some accounts are not eligible for mobile deposit. Deposit limits and other restrictions apply.
5.Terms and conditions apply. See Wells Fargo’s Online Access Agreement at wellsfargo.com/online-banking/online-access-agreement/ for more information.
6.Mobile numbers may need to be enrolled with Zelle before they can be used. Available to U.S.-based bank account holders only. 
7.Sign-up may be required.  

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc. 

Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. Fargo™ is only available on the smartphone versions of the Wells Fargo Mobile® app.

FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Investment and Insurance Products are:
•Not Insured by the FDIC or Any Federal Government Agency
•Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate
•Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested

DEPOSIT PRODUCTS OFFERED BY WELLS FARGO BANK, N.A. MEMBER FDIC.

Wells Fargo Private Bank provides products and services through Wells Fargo Bank, N.A. and its various affiliates and subsidiaries. Wells Fargo Bank, N.A. is a bank affiliate of Wells Fargo & Company. 
Brokerage services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company. WellsTrade(R) and Intuitive Investor(R) accounts are available through WFCS.
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