83
good
Wells Fargo Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
71%
Android
770 Reports
770 Reports
iOS unitQ Score
iOS User Feedback
29%
iOS
322 Reports
322 Reports
User Feedback
29%
iOS
322 Reports
322 Reports
71%
Android
770 Reports
770 Reports
Wells Fargo Mobile - Latest Quality Issues
iOS
Mar 29, 2025
The app is quite OK but has some accessibility issues for screen reader users
The deposit check feature is not very well designed to be compatible with screen readers.
iOS
Mar 29, 2025
Zelle
A lot of limit per the system it should 3500 per day but it's is 500?? When will this increase
iOS
Mar 29, 2025
Useless app. Zero star
Can't even edit payment to change payment info. Errors out saying invalid date. WF Probably sourced out developers who don't even use the app. User interface is confusing to make sure you make a mistake to benefit WF. Knowing WF, the reviews are probably forced on employees as incentives. Cluster f off app
iOS
Mar 29, 2025
Bank Of America app is fast
Your app is slow every time I try to go to make a payment. I've gotta wait 30 seconds for it to calculate Bank Of America much quicker. You must be doing something wrong.
iOS
Mar 29, 2025
Facial recognition
I have facial recognition to most of my apps including other banks, somehow I always fail logging in the couple times before it catches on with the Wells app.
iOS
Mar 30, 2025
Printing!
In terms of ease of use WF mobile is average, i.e., I would give it a C. Where it fails entirely. Is its inability to print screens or transactions or just about anything you might want to use a printer to get a hard copy. Fails entirely, an F.
iOS
Mar 31, 2025
Deposit check online
Took forever to get option to make a deposit into my checking account!!!! Was able to do so quickly previously!
iOS
Mar 31, 2025
Zelle not updating
When money comes in, recently it's not reflecting, even after a few days. My balance will increase and I'll see it in my transactions, but I'm not seeing it in the money received area on Zelle. It's Monday morning and I can't see the money in the Zelle history from Saturday night that someone paid me.
iOS
Mar 31, 2025
Site always goes down on me
It's great when it actually works. Very frustrating as I use the app for my business.
Wells Fargo Mobile - Product Description
Manage Your Accounts •Quickly access your cash, credit, and investment accounts with Touch ID®¹ or Face ID®¹ •Review activity and balances in your accounts •View your credit card transactions and manage your rewards program •Easily activate or turn cards on or off², add cards to digital wallets³, view recurring payments, and manage account access with Card Settings Deposit Funds⁴ •Deposit checks with ease using your iPhone® camera •Instantly view the processing deposit in your account Make Transfers and Payments •Transfer funds between your Wells Fargo accounts and to other financial institutions⁵ •Securely send and receive money with friends and family using a U.S. mobile phone number or email address with Zelle®⁶ •Pay your bills with Wells Fargo’s Bill Pay service •Add your eligible cards to Apple Wallet™ to use Apple Pay® for fast and convenient payments.³ Track Investments •Monitor balances, holdings, account activity, and open orders for your Wells Fargo Advisors and WellsTrade® accounts •Get real-time quotes, charts, market data, and news Help Stay Secure •Visit the Security Center to report fraud and learn how to help keep your accounts safe •Configure and receive alerts⁷ •Get notified of suspicious card activity with text or email alerts •Get easy access to your FICO® Credit Score Contact Us •Email appstorefeedback@wellsfargo.com •Locate one of our more than 12,700 ATMs to get cash or find one of our approximately 4,800 retail banking branches near you via GPS •Set up an appointment to meet with a Banker __________________________________________________________________ 1.Only certain devices are eligible to enable Touch ID or Face ID. 2.Turning your card off is not a replacement for reporting your card lost or stolen. 3.Not all smartphones are enabled to use a digital wallet. For a list of compatible Apple Pay devices, see https://support.apple.com/en-us/HT208531. Your mobile carrier’s message and data rates may apply. 4.Some accounts are not eligible for mobile deposit. Deposit limits and other restrictions apply. 5.Terms and conditions apply. See Wells Fargo’s Online Access Agreement at wellsfargo.com/online-banking/online-access-agreement/ for more information. 6.Mobile numbers may need to be enrolled with Zelle before they can be used. Available to U.S.-based bank account holders only. 7.Sign-up may be required. Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc. Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. Fargo™ is only available on the smartphone versions of the Wells Fargo Mobile® app. FICO is a registered trademark of Fair Isaac Corporation in the United States and other countries. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. Investment and Insurance Products are: •Not Insured by the FDIC or Any Federal Government Agency •Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate •Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested DEPOSIT PRODUCTS OFFERED BY WELLS FARGO BANK, N.A. MEMBER FDIC. Wells Fargo Private Bank provides products and services through Wells Fargo Bank, N.A. and its various affiliates and subsidiaries. Wells Fargo Bank, N.A. is a bank affiliate of Wells Fargo & Company. Brokerage services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company. WellsTrade(R) and Intuitive Investor(R) accounts are available through WFCS.
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