77
good
Western Union Send Money Now | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
949 Reports
949 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
148 Reports
148 Reports
User Feedback
13%
iOS
148 Reports
148 Reports
87%
Android
949 Reports
949 Reports
Western Union Send Money Now - Latest Quality Issues
Android
Dec 20, 2024
You're honestly better off using another app or your bank account to wire money. A scammer tried to hack into my account and send money and when I called customer service for help the only solution they had was to deactivate my account indefinitely. They actually deactivated my account after I got off the phone and they just sent me an email. Terrible!! I also had another issue with them trying to send money. They have an ancient systems in place. Western Union needs to do better!
iOS
Dec 21, 2024
Worst service ever experienced in my life
WU customer service doesn't have any access to compliance team. I am very disappointed with WU service, after crossing the ETA of receiving to bank. I received an Email with WU on ETA day missing details, i have responded with requested details but dont have any ETA, just under review which take an 3 business days Already I have been waiting for 1 week and now additional 1 more week with including weekends.
Android
Dec 21, 2024
It's a good app, but the rates they charge for shipping are exaggerated.
iOS
Dec 21, 2024
Disaster
This app is awful. The screen locks up because of your ads. I must delete it in order to log out. I complained and they do nothing. Can you imagine a money transfer app that is not secure in this way?
Android
Dec 21, 2024
They take advantage of you, don't get any rewards.
Android
Dec 21, 2024
I'm in Canada, but Everytime I log in the app, it shows I am in the US. Now I can't even register to send money because I don't have a us address. I have a Canadian address. Waste of time
Android
Dec 22, 2024
Today has been FAST, I have had some inconveniences on other dates.
Android
Dec 22, 2024
App keeps asking for confirmation code to get logged in,that's annoying
Android
Dec 22, 2024
It's very slow, horrible this app and they don't even let you delete your information👎🏻👎🏻
Western Union Send Money Now - Product Description
Download the Western Union® money transfer app and quickly send money to Mexico and worldwide, 24/7! Pay for your fast money transfer with a debit or credit card** or start a money transfer and complete the payment in cash at a nearby agent location. If you are a new customer: now you can transfer your FIRST money transfer and send money for FREE* Sending money internationally to anyone across 200+ countries and territories has never been simpler with the help of our money sending app. Send money easily today! USE THE TRUSTED MONEY SENDING APP: -Send money to Mexico and abroad from the US quickly, 24/7 -Track your money transfers or pickup, instantly -Repeat transfers to family & friends using quick resend -View live exchange rates for US & global currencies -Make international bill payments & manage accounts -Find thousands of US agent locations for cash pickup -Access the app with safe touch ID login -Receive discounts SENDING YOUR MONEY IS QUICK AND EASY Download the app and create an account to quickly get your transfer started. Send money with a few taps to anyone in the world, including friends and loved ones in Mexico. Your friends and loved ones can receive the funds directly to their bank account or mobile wallet** or pick up the cash at a convenient location near them in their own currency. TRUSTED INTERNATIONAL MONEY TRANSFERS MADE EASY It’s easy to send money abroad with the Western Union app. Track all of your own money transfers immediately after hitting "Send". Western Union’s international money transfer service allows you to send money directly to someone abroad reliably with our money sending app. Western Union is a global footprint of hundreds of thousands of retail locations including: -AFRICA: Including Ghana, Ethiopia, and Kenya -ASIA: Including China, India, and the Philippines -EUROPE: Including France and the UK -NORTH AMERICA: Including Mexico, Latin America, and the Caribbean -SOUTH AMERICA: Including Brazil and Colombia -AUSTRALIA Money transfer to digital wallets** is available for some international locations. Western Union also proudly offers money transfers and cash pickup for overseas US military bases. Don’t forget to refer your loved ones around the world, and you can get rewarded! SEND MONEY WITHIN THE US You can send funds domestically with the Western Union app as well. Send money to family and friends through wire transfer to a bank account or mobile wallet**, set up cash pickup at a US agent location. Sending money across the country has never been this easy. MAKING THE MOST OF YOUR WESTERN UNION APP In addition to tracking details of money transfers you’ve sent and making payments, use your app to look up US agent locations. You can visit and take advantage of the hundreds of thousands of retail locations to complete more Western Union transactions, including: -Paying cash to complete a transfer you started on the Western Union app -Sending money orders -Reloading prepaid phone minutes (up to $15 USD, for select mobile operators in Colombia, El Salvador, Ghana, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Nigeria, and the Philippines) -Picking up cash as a receiver FEES AND IMPORTANT DISCLOSURES Western Union makes money from both transfer fees and currency exchange. When choosing a money transmitter, carefully compare the transfer fees and exchange rates. Fees, foreign exchange rates, and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates are subject to change without notice. Please use care when providing commissary or bank account information. Funds will be paid into the account corresponding to the account number you provide. Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985. See terms and conditions for details. * Currency exchange commission applicable. Not available for credit cards and transfers to Cuba. ** 3rd party charges may apply
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