51
fair
Westlake MyAccount | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
42 Reports
42 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
21 Reports
21 Reports
User Feedback
33%
iOS
21 Reports
21 Reports
67%
Android
42 Reports
42 Reports
Westlake MyAccount - Latest Quality Issues
iOS
Mar 26, 2025
Auto pay never works
Truly awful. Auto pay never works. I've called 4 times
Android
Mar 28, 2025
Charging a fee while also having to pay a bill is ridiculous.
iOS
Mar 30, 2025
Poor
Ya don't let me pay the principle and when I pay more ya just deduct it from the next payment
iOS
Mar 31, 2025
Online payments
The worst thing about this application, even if you make the payment on time, the thief bank charges it 5 days later and charges a surcharge as a late fee. Worse bank ever
iOS
Apr 1, 2025
Super annoying wow
All those phone calls are super annoying , like little child , the same day you payment is due .they are calling me 100 times🙈
Android
Apr 2, 2025
app is very slow
Android
Apr 3, 2025
sometimes a little slow loading
Android
Apr 5, 2025
have had problems EVERY time I've tried using the app
Android
Apr 5, 2025
Terrible app.. terrible website.. Westlake is super user unfriendly. Oh and calling them is even worse.
Westlake MyAccount - Product Description
Westlake Financial Services account holders now have access to manage their accounts directly from mobile devices. Westlake mobile application includes features to make a payment, sign up for a recurring payment, access payoff information, and much more!
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