35
poor
Whataburger | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
76%
Android
47 Reports
47 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
15 Reports
15 Reports
User Feedback
24%
iOS
15 Reports
15 Reports
76%
Android
47 Reports
47 Reports
Whataburger - Latest Quality Issues
iOS
Jan 21, 2025
Thieves
This app has been horrible since I first installed it😂 either my order gets canceled and my money is still taken or I place an order at one store and it ends up being at a completely different location. I can over exaggerate how bad this app is… if I could do less than one star I would
Android
Jan 23, 2025
I try not to utilize their app anymore, it's frustrating and keep declining my cc's, tried multiple n still declined. You put in order and schedule it 30 minutes out so you won't have to celebrate Christmas in April waiting in line. Get there n shocker....still NOT ready; tried this multiple times with same results. Perhaps they need to copy from Chick Fil A? You can literally wait in drive thru for 30 plus minutes, I've done it; multiple times. With or without app not a great experience.
iOS
Jan 23, 2025
Doesn’t reward points and is difficult to navigate
This app consistently fails to award you visit points if you add them manually via the receipts. I would say it fails to give them to me about 60% of the time. I sit down, at the restaurant (because if you not physically near a restaurant it doesn't matter if you even have the receipt it will not let you submit) and plug in the order and total from the receipt. It thanks me, tells me to expect the points within 48 hours…and then proceeds to never do so.
Android
Jan 23, 2025
Gift cards are very complicated to use with this app.
iOS
Jan 24, 2025
Constantly forgetting my drink.
My drink is often missing when delivered.
Android
Jan 24, 2025
Never works correctly. Can't see my up to date points and reloads extremely slowly. I love the food but hate the app!!!!
Android
Jan 26, 2025
The app doesn't allow me to redeem my receipts after i bought something from the store.
iOS
Jan 27, 2025
Cant access my app because I have new Phone and FB account. Frustrating!
Need assistance
Android
Jan 29, 2025
This app needs to stop changing the location from my usual location to some other location. I'm getting sick and tired of sitting at curbside only to find out that the app took it upon itself to set a different location which I never go or choose.
Whataburger - Product Description
Get access to more rewards, more surprises, and more Whataburger®. Check out the easiest, most rewarding way to get Whataburger just like you like it! — EARN MORE: Earn 10 points for every $1 spent on online orders or scans towards delicious free food. Redeem points for your favorite Whataburger items, along with chances to win exclusive experiences just for rewards members. — SKIP THE LINE: Get Whataburger brought to your car or your doorstep with curbside pickup or delivery. — MAKE IT YOURS: Customize your order and save your favorites to easily reorder again and again. — ONLINE GIFT CARDS: Give the gift of Whataburger by sending online gift cards right in the app! — PAY WITH YOUR PHONE: Get your favorite food faster by connecting a debit/credit card, Apple Pay, PayPal, or Whataburger Gift Card. — FIND YOUR HOMETOWN WHATABURGER: Take comfort in the fact that you’ll always know exactly where the closest Whataburger is located.
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