50
poor
Whataburger | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
22 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
93 Reports
93 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
18 Reports
18 Reports
User Feedback
16%
iOS
18 Reports
18 Reports
84%
Android
93 Reports
93 Reports
Whataburger - Latest Quality Issues
Android
Dec 17, 2024
I had a lot of points on my One account and it didn't let me sign in my account
iOS
Dec 20, 2024
Fix Gift Cards
The app is fine, but if the amount of your order is even a cent less than the amount you have on a gift card, it cannot be used. You have to reload the gift card to use the balance. It's just a ploy to make you spend more money with them.
Android
Dec 20, 2024
It's probably the worst food app out there. Hardly any deals, then when you are in the middle of ordering a deal, they take it away. Lots of baiting and switching.
Android
Dec 20, 2024
I really hate to leave a review like this because I actually love the food at this chain. But one thing that's above my appetite is my respect and my money. I was charged for a combo inside the app and the app said it declined, but they authorized the exact amount on my card. I've called several times and it's been over a week, and they still have not released my funds. At first it wasn't a big deal.It was only the amount of an average combo ,after making several calls now it's the principal
Android
Dec 20, 2024
Whataburger taste different now I don't know what it is
iOS
Dec 20, 2024
Drive thru option on mobile order
I can never make drive thru an option on a mobile order. I am always forced to choose curbside and wait twice as long for my order.
Android
Dec 21, 2024
This application feels like a reflection of the company's current state since BDT bought them. The app consistently gets orders wrong, places double orders, and even when it gets it right, the food often takes forever to be ready even when the app gives an estimate of a few minutes. That might sound like an issue with the local franchise, but it's the only app I have where I can place an order, have an order confirmed and need to triple check it actually took the order or did not charge twice.
Android
Dec 21, 2024
Never in my life of asking for plain has anyone ever told me i am required to ask for "Plain and DRY" When theres 2-3 customers in the store my orders take 10 minutes, but when it was seni packed with maybe 3 tables free, my order gets done as im sitting down and havent even filled my drink yet. Obvious precooking?
Android
Dec 22, 2024
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Whataburger - Product Description
Get access to more rewards, more surprises, and more Whataburger®. Check out the easiest, most rewarding way to get Whataburger just like you like it! — EARN MORE: Earn 10 points for every $1 spent on online orders or scans towards delicious free food. Redeem points for your favorite Whataburger items, along with chances to win exclusive experiences just for rewards members. — SKIP THE LINE: Get Whataburger brought to your car or your doorstep with curbside pickup or delivery. — MAKE IT YOURS: Customize your order and save your favorites to easily reorder again and again. — ONLINE GIFT CARDS: Give the gift of Whataburger by sending online gift cards right in the app! — PAY WITH YOUR PHONE: Get your favorite food faster by connecting a debit/credit card, Apple Pay, PayPal, or Whataburger Gift Card. — FIND YOUR HOMETOWN WHATABURGER: Take comfort in the fact that you’ll always know exactly where the closest Whataburger is located.
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