Quality degradation at Whataburger  
Users report higher volume of Quality Issues than usual
35
poor

Whataburger | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 30 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
160 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
54 Reports
User Feedback
25%
iOS
54 Reports
75%
Android
160 Reports
Whataburger - Latest Quality Issues
Android
Apr 2, 2025
The update is terrible. Where is the cart? When you go back a page, the order disappears and keeps the points anyway. I was going daily M-F, but now I will go to my 2 other breakfast choices in the same shopping center. I order ahead while on public transit so it's ready to grab when I arrive. I can't get the updated app to work and I don't have time to figure it out
Android
Apr 2, 2025
The app locks up and is very slow at best.
Android
Apr 2, 2025
whatever new update they decided to release is garbage, it doesnt even let me sign in, everything is super laggy, cant even order because my acct got locked
Android
Apr 2, 2025
keeps crashing can't even sign in!!!
Android
Apr 2, 2025
there is nothing on my screen but a picture.
Android
Apr 2, 2025
I can no longer use my Google account to sign in. It was working fine a couple of days ago. I've done all tests you suggested plus several of my own and nothing works. Your app is busted!!
Android
Apr 2, 2025
This app update is ridiculous. I always get my daughter the kids grilled cheese meal, and now you have to piece it together. And even when you get the same thing that used to come with the meal it's like $2 more. Like they are charging to buy everything a la carte. To he honest, I don't know that I'll continue to use it or even go to whataburger for my daughter's lunches, and she gets them like 4 days a week so that really sucks all around.
Android
Apr 2, 2025
updated 4/1/25 Now won't let me in. don't bother. had 2500 points. I suppose I lost those?
Android
Apr 2, 2025
the app had little to no problems before, but the update doesn't allow me to scan a coupon I got to add it to my account like it said I could. it can't scan the barcode.
Whataburger - Product Description
Get access to more rewards, more surprises, and more Whataburger®. Check out the easiest, most rewarding way to get Whataburger just like you like it!

— EARN MORE: Earn 10 points for every $1 spent on online orders or scans towards delicious free food. Redeem points for your favorite Whataburger items, along with chances to win exclusive experiences just for rewards members.

— SKIP THE LINE: Get Whataburger brought to your car or your doorstep with curbside pickup or delivery.

— MAKE IT YOURS: Customize your order and save your favorites to easily reorder again and again.

— ONLINE GIFT CARDS: Give the gift of Whataburger by sending online gift cards right in the app!

— PAY WITH YOUR PHONE: Get your favorite food faster by connecting a debit/credit card, Apple Pay, PayPal, or Whataburger Gift Card.

— FIND YOUR HOMETOWN WHATABURGER: Take comfort in the fact that you’ll always know exactly where the closest Whataburger is located.
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