Quality degradation at WhatsApp Business  
Users report higher volume of Quality Issues than usual
80
good

WhatsApp Business | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
96%
Android
33578 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
1556 Reports
User Feedback
4%
iOS
1556 Reports
96%
Android
33578 Reports
WhatsApp Business - Latest Quality Issues
Android
Mar 2, 2025
when will the chat theme feature be available plsplsps, it's been a long time waiting, but it's still not there.
Android
Mar 2, 2025
Update again, I feel like I updated yesterday, update again, update again, please don't update too often.
Android
Mar 2, 2025
The network is good.. but connecting to WhatsApp web is very difficult
Android
Mar 2, 2025
Why do you have to close the app and other things?? So I don't like it.
Android
Mar 2, 2025
Bad, my WA keeps getting banned even though I haven't committed any violations, trash app.
Android
Mar 2, 2025
Why update the app often. It's very annoying.
Android
Mar 2, 2025
I can't post videos anymore, but the video always appears as incompatible... how can you help me solve this?
Android
Mar 2, 2025
can't be updated
Android
Mar 2, 2025
Voice transcription finally appeared, but does not work. Turning on the transcription, the Russian language is selected by default, but is not available for downloading, after changing the language and again selecting Russian for transcription, the language is loaded. In the menu, you can see the voice transcription icon is enabled. After exiting the menu, the voices are not decrypted, when you re-enter the chat menu, the voice transcription icon is not active.
WhatsApp Business - Product Description
A simple tool for businesses to talk to their customers. — WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.*

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com
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