65
fair
Go Kinetic by Windstream | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
91%
Android
75 Reports
75 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
7 Reports
7 Reports
User Feedback
9%
iOS
7 Reports
7 Reports
91%
Android
75 Reports
75 Reports
Go Kinetic by Windstream - Latest Quality Issues
Android
Mar 16, 2025
Complete trash! App does not work properly. Using chat function and after you type something it states, "Session expired, Restarting Session." But it never restarts. Ticket status doesn't work either. Customer service is a joke. I'm canceling my service.
iOS
Mar 18, 2025
Does not work
This app doesn't work I can't use it to pay my bill
iOS
Mar 21, 2025
Terrible WiFi and prices constantly going up
Terrible WiFi and their prices are constantly going up every year if not more often. Been a customer for over 6 years unfortunately, if I didn't live rural I wouldn't give them the time of day.
iOS
Mar 21, 2025
Update App to 2025
The internet section of the app is delayed and does not display the current devices connected to the router. This makes the app useless for me. Please update the app! My previous ISP's app was significantly better.
Android
Mar 21, 2025
I don't appreciate ya'll trying to force us to download yet another authenticator app and take up further space on our phones just to use online/app service. Guess I have to do everything via phone service from now on, smh.
Android
Mar 22, 2025
horrible app that never works
Android
Mar 24, 2025
app is sick in demo mode. no chat option available
Android
Mar 28, 2025
Internet always dropping. Bill keeps rising.
iOS
Mar 30, 2025
Billing info is inaccurate!
If you are using this app for billing info-don't! I pay my bills thru my bank, so I need to update amount to pay monthly. I have now gotten one month ahead due to the app's inability to display a negative number! If you have to use it, you must download the actual bill.
Go Kinetic by Windstream - Product Description
Go Kinetic brings you the power and convenience to manage your Kinetic account and connected home quickly and easily. With the Go Kinetic app, you can: • View and pay your bill • Enroll in AutoPay and paperless billing • Get real-time support with live chat or Digital Assistant • View technician details and arrival time with Track My Tech • Manage your Wi-Fi network, set up parental controls and pause device access with the click of a button • Track orders and support requests • Receive special offers and on-demand alerts and notifications • And much more… You’re always connected and in control. Go Kinetic and start today!
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