74
good
Go Kinetic by Windstream | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
93%
Android
75 Reports
75 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
6 Reports
6 Reports
User Feedback
7%
iOS
6 Reports
6 Reports
93%
Android
75 Reports
75 Reports
Go Kinetic by Windstream - Latest Quality Issues
Android
Jan 18, 2025
Takes forever to access and do anything inside app
Android
Jan 18, 2025
The absolute worst app I have never used in my life it once was pretty good a few years ago when you could sign up on your own like an adult now you have to contact them to help you set up your app like we're all children to get it out of demo mode what idiot created this hands down the worst app on the internet that I have encountered
iOS
Jan 20, 2025
Worst internet ever
This internet is constantly going out. We have them, and also AT&T and when one goes out so does the other. I've had kinetic for 5 years, and this has been an issue with them the whole time.
Android
Jan 21, 2025
Signed up, but the app dosen't recognize me
Android
Jan 24, 2025
Stops working sporadically. Tells me to sign in and then, tells me to use the app. I WAS ON THE APP
iOS
Jan 25, 2025
Compromised
I had an issue where it showed my name twice.When I clicked on switch it showed I was in a child account and the light green button wouldn't let me turn it of if the child account.I also had other issues with my information and emails getting changed.A rep put a ticket in but no call back or nothing explaining the resolution of how it happened or keeps happening.I explained my identity has been stolen and I have had to call in repeatedly over issues.I feel like my privacy,security,and safety it's a big concern to the company or I would have had a better resolution by now.I guess I need to cancel the extra I pay for sure.
Android
Jan 25, 2025
Not what I ordered for the package or the price
Android
Jan 26, 2025
Can't control anything from the user side. Spectrum is far superior
Android
Jan 29, 2025
Y'all are the worst, and I mean this, absolute WORST internet provider. The only reason I have Windstream is because no other provider comes to my house. I'm so sick of paying $117 a month for spotty unreliable Internet.
Go Kinetic by Windstream - Product Description
Go Kinetic brings you the power and convenience to manage your Kinetic account and connected home quickly and easily. With the Go Kinetic app, you can: • View and pay your bill • Enroll in AutoPay and paperless billing • Get real-time support with live chat or Digital Assistant • View technician details and arrival time with Track My Tech • Manage your Wi-Fi network, set up parental controls and pause device access with the click of a button • Track orders and support requests • Receive special offers and on-demand alerts and notifications • And much more… You’re always connected and in control. Go Kinetic and start today!
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