58
fair
Go Kinetic by Windstream | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-16 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
81 Reports
81 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
11 Reports
11 Reports
User Feedback
12%
iOS
11 Reports
11 Reports
88%
Android
81 Reports
81 Reports
Go Kinetic by Windstream - Latest Quality Issues
iOS
Feb 18, 2025
2025 NOW, still can’t update my info
This still doesn't work on iPhone. I had to cancel my debit because someone from Ana other state tried to commit card fraud. I need to add a new card payment so instead I'll have to go through the tedious process of calling. What is the point of an app that doesn't work? If im still living in my townhome next year I am switching services this is ridiculous
Android
Feb 19, 2025
I was supposed to get a 100$ gift card but haven't received it.
Android
Feb 19, 2025
Does not work.
Android
Feb 20, 2025
It's not allowing me to open it
Android
Feb 23, 2025
New customer rewards are unusable, and because they are provided through layers and layers of alternate vendors, there is no recourse for customers who encounter errors on front-end applications. There is no contact information for kinetic representatives who would be able to make changes either.
iOS
Feb 27, 2025
Paperless
Found it difficult to navigate to sign up. I rarely get signal without using WiFi calling.
Android
Feb 27, 2025
Had to change my router, and after doing that now it doesn't show on the app. So I can't see when there's an issue because the router box number still shows the old box. I have tried everything to be able to get this fixed and nothing. Other than that, the app is ok.
Android
Feb 28, 2025
It never allows me to make a payment because it says I can't pay more than the amount due. But I'm literally making the payment for the exact amount. It's done this for the entire time we've had the service.
Android
Feb 28, 2025
Lousy app. Doesn't work
Go Kinetic by Windstream - Product Description
Go Kinetic brings you the power and convenience to manage your Kinetic account and connected home quickly and easily. With the Go Kinetic app, you can: • View and pay your bill • Enroll in AutoPay and paperless billing • Get real-time support with live chat or Digital Assistant • View technician details and arrival time with Track My Tech • Manage your Wi-Fi network, set up parental controls and pause device access with the click of a button • Track orders and support requests • Receive special offers and on-demand alerts and notifications • And much more… You’re always connected and in control. Go Kinetic and start today!
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