Quality degradation at Go Kinetic by Windstream  
Users report higher volume of Quality Issues than usual
63
fair

Go Kinetic by Windstream | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Business
Work at Windstream Communications? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Windstream Communications? Unlock additional insights
Android unitQ Score
Android User Feedback
93%
Android
75 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
6 Reports
User Feedback
7%
iOS
6 Reports
93%
Android
75 Reports
Go Kinetic by Windstream - Latest Quality Issues
Android
Dec 13, 2024
Can't ever log on! The service is always down
Android
Dec 14, 2024
The application is fine, the ISP is suboptimal. My service has been down since the 8th and the "nearest available time" for a fix is the 23rd.
Android
Dec 14, 2024
I'm not satisfied with charging a fee to use my card
Android
Dec 19, 2024
Even though there is an outage, and the app occasionally admits it in a bubble, the app says the service has no issues. So why use it, it doesn't tell you anything. And the only text i got about the outage tells you to refer the app. Useless.
Android
Dec 20, 2024
The app does not work. I've tried several times.
Android
Dec 21, 2024
Unable to load my account after the Nov. update
Android
Dec 21, 2024
I have been charged different amounts and with no warning of increase. The amounts do not add up and I was charged a late fee even though they have me exact amount to pay. I know how this goes they will claim I am at fault and charge me anyway. I suggest using another Internet service.
Android
Dec 22, 2024
App is terrible, you open it, sign in, and it tells you to continue on the app and links you back to the Google store which already has your installed app, then you hit open and it takes you back to the same screen. What a joke. All in the midst of a 24 hour service outage. Funny you expect my bill paid on time but I somehow doubt you'll be crediting all of your customers for an entire day without service.
Android
Dec 22, 2024
what's happened I can't use the app anymore!!
Go Kinetic by Windstream - Product Description
Go Kinetic brings you the power and convenience to manage your Kinetic account and connected home quickly and easily. 
 
With the Go Kinetic app, you can:
• View and pay your bill
• Enroll in AutoPay and paperless billing
• Get real-time support with live chat or Digital Assistant
• View technician details and arrival time with Track My Tech
• Manage your Wi-Fi network, set up parental controls and pause device access with the click of a button
• Track orders and support requests
• Receive special offers and on-demand alerts and notifications
• And much more…
 
You’re always connected and in control. Go Kinetic and start today!
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners