84
good

Wingstop | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
70%
Android
217 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
91 Reports
User Feedback
30%
iOS
91 Reports
70%
Android
217 Reports
Wingstop - Latest Quality Issues
Android
Mar 28, 2025
Said my t mobile code wasn't valid, ok uninstall forever
Android
Mar 29, 2025
The app keeps timing out when I want to check out, so I am unable to place an order. Has been like this for days, and I missed out on the T-Mobile promotion this week and in-store wouldn't take the promo code. I even un-installed and re-installed the app and it still timed out.
iOS
Mar 29, 2025
unreliable
Food got stolen, No refund, nobody to contact.. I tried contacting through the app but I called wingstop they said they could do nothing and when i filled out something to leave feedback they didn't even have my city so I lost my money and have no food and
Android
Mar 29, 2025
app sucks. it's very slow and when you tab checkout all it does is time out
Android
Mar 29, 2025
gave me a code to use by Saturday but then refused to allow redemption on Friday.
iOS
Mar 30, 2025
Doesnt make it simple.
Hate it instead of making it simple it does the complete opposite. I inputed 2 classic combos and then proceeds to put it as 1 classic and 1 boneless. Smfh I didnt ask for that. Worse part is I cant get a refund for the one i didnt want. If its for one combo you are fine but for multiple always check everytime cause its always something.
iOS
Mar 30, 2025
Bad burnt fries
Complained to management that the fries were burnt badly and they did not offer any restitution replacement fries just wanna let everybody know
Android
Mar 30, 2025
Thought I could try this and tried to redeem for the 2 free chicken tenders. Didn't know I had to purchase chicken tenders. Tried purchasing other items and no luck. The chicken tender meal options cost around $15 & up, which it too much for a first timer going to wingstop. There should be options for less money and smaller portions for those who just want to try it. Also the prices are wrong when you add to bag, the price increased over $2 from the stated price.
Android
Mar 31, 2025
some times the food is not hot or over cooked. I am a well done cust but sometimes it's almost intentionally.
Wingstop - Product Description
Wingstop, Where Flavor Gets Its Wings

You bring the appetite, we’ll bring the flavor.  Our brand-new mobile app makes it easier than ever to satisfy your craving by ordering ahead for delivery or carryout. Choose your made-to-order masterpiece featuring any of our 11 iconic flavors from your favorite Wingstop location.

Download the official Wingstop mobile app to get first-class treatment. No account is needed to order ahead or get delivery. But when you do create one, we promise to remember your favorite orders so you can reorder anytime with a tap of the finger. We got your back.

A few new features:

- Order wings ASAP or up to 7 days in advance with our streamlined quick-n-easy flow for delivery or carryout 
- Customize your mix of iconic flavors and protein styles on each order
- Personalize your experience by setting your favorite locations, delivery addresses and in-app payment methods
- Easily get directions and store info for any Wingstop location
- Registered users can save and reorder favorite menu items

Download now!

*Ordering functionality is for U.S. residents only
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