81
good
Wingstop | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
203 Reports
203 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
97 Reports
97 Reports
User Feedback
32%
iOS
97 Reports
97 Reports
68%
Android
203 Reports
203 Reports
Wingstop - Latest Quality Issues
iOS
Feb 24, 2025
Scammers
I placed an order I canceled it cause I forgot to put my address in it and I never received my money
iOS
Feb 24, 2025
Ranch!!!!!
I ordered from ur app I added extra ranch to both my wing orders and this isn't the first time it has happened I paid 1.59 for each extra and I get back to my job witch I work for a Dr cardiologist office. I don't see my 2extra ranch I only have 2 in the bag with my large fries and 2 orders of 10 piece wings. I would like a refund it may not seem like a lot to you but it is to me…..!!!!!
iOS
Feb 24, 2025
Betrayal wingstip im disappointed
Never in my 15 years of being a citizen of the us has wingstop ever betrayed me like this, 💔 i was so hungry and i was trying to order 40$ worth of wingstop but it wouldn't load to checkout i spent 30 mins trying to make it work and it wouldn't and now i had to starve for lunch i love you guys. Iv been a loyal client n spend all my money on u giys but the bruzz bro fix ur app please 💔
Android
Feb 24, 2025
Impossible to use since last update. I'm just trying to pull up the menu. I was able to "favourite" my local wingstop, but it wouldn't acknowledge it in favourites so when I try to go into the menu it makes me select a place. Fine but my favourites is just spinning trying to find it. This is after spending 5 minutes trying to reset my password so I can just log on.
Android
Feb 26, 2025
Horrible ordered 40 bones worth of food then it said error but still charged my card, never again
Android
Feb 27, 2025
The app is clean, and ordering is easy. Used it to order ahead lunch when I'm close to a location, which is not as often as I would like. The problem is, I can't sign in. I get sent out of the app log in, and it wants a verification code. When I'm out, I fave to get code on the phone, which bumps me out of the sign in. Did it when I got home, and it can't load after code, firced into browser not app. So I can't use the app without doing twice the work. Please fix, text code preferred
Android
Feb 27, 2025
The app works fine, but it would be a 5 star rating if I could customize the wings to be extra sauced or "wet" as is said when ordering in person. I have gone so far as to return to ordering in person or calling solely because I can better assure that my wings have the sauce on. Some places seem almost dab the wings dry if not directed otherwise
Android
Feb 28, 2025
After making an order, the app deleted my very specific delivery instructions and apartment number, so I had to guide the driver over the phone.
Android
Mar 1, 2025
The wait time took hours just to get like 7 different drivers just from all sake mysteriously cancel out. And then I have to wait again for the only driver to actually try cancel my order. There's nothing on the website or the app to let me cancel the order online so I have to call customer service. I tried to call customer service several times went to voicemail just to finally get a hold of somebody it's just not worth it.
Wingstop - Product Description
Wingstop, Where Flavor Gets Its Wings You bring the appetite, we’ll bring the flavor. Our brand-new mobile app makes it easier than ever to satisfy your craving by ordering ahead for delivery or carryout. Choose your made-to-order masterpiece featuring any of our 11 iconic flavors from your favorite Wingstop location. Download the official Wingstop mobile app to get first-class treatment. No account is needed to order ahead or get delivery. But when you do create one, we promise to remember your favorite orders so you can reorder anytime with a tap of the finger. We got your back. A few new features: - Order wings ASAP or up to 7 days in advance with our streamlined quick-n-easy flow for delivery or carryout - Customize your mix of iconic flavors and protein styles on each order - Personalize your experience by setting your favorite locations, delivery addresses and in-app payment methods - Easily get directions and store info for any Wingstop location - Registered users can save and reorder favorite menu items Download now! *Ordering functionality is for U.S. residents only
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