77
good
Wingstop | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
60%
Android
172 Reports
172 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
116 Reports
116 Reports
User Feedback
40%
iOS
116 Reports
116 Reports
60%
Android
172 Reports
172 Reports
Wingstop - Latest Quality Issues
iOS
Dec 18, 2024
Terrible first impression
I downloaded the app for the first time and was very disappointed. While I was trying to check out all of the paying options weren't available except for Apple Pay. The screen to input the card info was completely blank. It would take forever to load and then crash so I decided to order on DoorDash instead. I was unable to use my card on DoorDash because my bank put my card on hold after using it on the wingstop app. I will be deleting the app now.
iOS
Dec 18, 2024
Extra wet?
No option to make specific ones in a large pack flats only or to make wings have extra sauce. Come on Wingstop.
Android
Dec 18, 2024
Not enough seasoning.
iOS
Dec 18, 2024
Wing stop
The app is good. I didn't do a 5 star because I can't leave the employees a note for special instructions like light ice in the beverage or a simple gratitude for their services. Everything else is ok
iOS
Dec 19, 2024
App isn’t working
I love Wingstop never had an issue at all! But ever since the app has been updating it's actually been worst! It lets me get what I need but as soon as I'm Ready to pay my order it does not load & will end up saying “error” I don't mind calling the store to place an order but when I download an app I'm expecting too place my Order ahead of time without having any issues!!!
iOS
Dec 19, 2024
Impossible to Complete Online or Mobile Order
Both online and mobile ordering continue to give an error at checkout for credit cards. Upon first try I receive an “Error occurred during payment transaction” error. On second try without any change I receive a “Please check your payment details and try again” error. My order doesn't go through no matter what I do, changing CCs, logging in and out, etc. I hope to see some action take place soon because there a reviews prior to this that also complain about similar issues. Please address this.
iOS
Dec 20, 2024
Impossible to navigate to 5 bone in wings
I got a code in my email for 5 free bone in or boneless wings but I can't use the code until it's in my cart and it's impossible to find it on the menu. Boneless is available as an offer at checkout but I can find no way to get bone in. If there is a way it is entirely unintuitive
Android
Dec 20, 2024
Refuses to save payment info, you have to re-enter your card every single time you order. Randomly decides to decline payment methods, even with credit/debit cards that previously worked fine. Sometimes bugs out for no reason and clears out your cart.
iOS
Dec 20, 2024
App locks up
I've tried 3 different times to order wings on app over the last month and it locks up at checkout. I will be ordering wings from competitors from now on and deleted the app. Don't let them tease you with being able to order on this app. Do not get.
Wingstop - Product Description
Wingstop, Where Flavor Gets Its Wings You bring the appetite, we’ll bring the flavor. Our brand-new mobile app makes it easier than ever to satisfy your craving by ordering ahead for delivery or carryout. Choose your made-to-order masterpiece featuring any of our 11 iconic flavors from your favorite Wingstop location. Download the official Wingstop mobile app to get first-class treatment. No account is needed to order ahead or get delivery. But when you do create one, we promise to remember your favorite orders so you can reorder anytime with a tap of the finger. We got your back. A few new features: - Order wings ASAP or up to 7 days in advance with our streamlined quick-n-easy flow for delivery or carryout - Customize your mix of iconic flavors and protein styles on each order - Personalize your experience by setting your favorite locations, delivery addresses and in-app payment methods - Easily get directions and store info for any Wingstop location - Registered users can save and reorder favorite menu items Download now! *Ordering functionality is for U.S. residents only
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