74
good

Wirex: Buy, Spend & Sell BTC | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
49%
Android
177 Reports
iOS unitQ Score
iOS User Feedback
51%
iOS
186 Reports
User Feedback
51%
iOS
186 Reports
49%
Android
177 Reports
Wirex: Buy, Spend & Sell BTC - Latest Quality Issues
Android
Dec 19, 2024
Terrible customer service! I registered my account weeks ago, I completed the two surveys and I still can't use the exchange or buy crypto. I contacted customer service who took a long time to reply. When they did, I was told I need to complete the two surveys and they closed my enquiry! I've now opened another enquiry, days later and still no response. Very disappointed with the poor service. The original Ticket number is 6053821 My new ticket number is 6057429
iOS
Dec 19, 2024
App hangs...
… in KYC mode for 7 days. I can't do anything. The support did not address the problem. I tried to re-register but was rejected and blocked. Then just not.
Android
Dec 20, 2024
I have advanced account verification, but I still can't withdraw. The service fails, without any explanation, and the support simply does not return. If they solve the problem, I will change the evaluation.
iOS
Dec 20, 2024
The app and service is very good.
It would be necessary to improve the service in the Spanish language. There is a lot of information that is very useful but the language blocks the use
Android
Dec 20, 2024
After about 30 minutes I gave up! It's so cumbersome to be able to contact support at all! Verification here, verification there! And in the end, you get an error message. Dirt
iOS
Dec 20, 2024
Worst platform
This is the worst platform ever there is no support available for anything i have requested them help for like a week and no one is replying please don't use this guys they are scamming dont even have help available useless
iOS
Dec 20, 2024
TOTAL SCAM, RIP OFF
As per title. Use at own risk. SCAM SCAM. SCAM. SCAM They steal your funds, stole 80% of my balance.
Android
Dec 22, 2024
I am highly disappointed at this company I bought stellar coin worth of 1000 pounds in the UK from this company and transfered to my external wallet address, it's been hours my coin has not been sent saying pending I open ticket 6058884 still my coin is not sent, I am telling wirex u can't steal my hard earned money, if I don't receive my coin by tomorrow I will ring action fraud for further advice this is UK 🇬🇧 u can't steal my money if u have been doing it to others
Android
Dec 22, 2024
Refused to kyc me. Marked my acct as violator when I had just registered one. That's too bad
Wirex: Buy, Spend & Sell BTC - Product Description
Download the Wirex app today and discover seamless and secure ways to store, buy, exchange, spend and earn variable interest on crypto and traditional currency at competitive rates available. 

Open an account in minutes 
Used by 4.5m+ people all over the world, Wirex is on a mission to make crypto and fiat currency equal and accessible to everyone. Sign up and take control of your digital currency, including BTC, ETH, LTC, WXT, XRP, WAVES, DAI, XLM, NANO, AAVE, LINK, YFI, UNI, MKR, UMA, OMG, BAT, ZRX, SNX, FTT, LRC, KNC, CRV, SUSHI, COMP, BNT, REP, BAL, XNO, ADA, XTZ, EOS, DOGE, SOL, DOT, CHZ, MATIC, AXS, GLM, IOST, SNT, GRT, QNT, SAND, MANA, 1INCH, USDC, TUSD, USDP, EURS, USDT, AVAX, LUNA, ENJ, OXT, APE, KSM, SHIB, ALGO, BNB, CELO, FTM, HBAR, NEM, TRX and NXUSD at Over-the-Counter rates. Plus, earn supercharged AER on crypto and fiat with our next-gen savings tool X-Accounts and exchange fee-free FX on a range of top fiat currencies. 

How Wirex works for you 
 •  The multicurrency Wirex card - spend crypto and fiat wherever Visa and Mastercard are accepted, with realtime conversion at point-of-sale and instant crypto rewards. 
 •  Zero exchange fees - effortlessly switch between your crypto and fiat at Over-the-Counter and interbank rates, with zero exchange fees and up to 3% savings vs. other platforms. 
 •  Next-gen rewards - Cryptoback™ rewards pay out in WXT or X-Points every time you use your Wirex card in-store or online, plus your Wirex Savings Bonus* earns up to 16% annually on the balance of your WXT or X-Points account. Now, you can supercharge your crypto rewards by staking WXT in the app for up to 8% Cryptoback™ rewards and up to 20% AER on your X-Accounts**! 
 •  High limits, no fees - free ATM withdrawals up to £400 / €400 / SG$400 / US$250 per month, unlimited spending and no monthly maintenance fees. 
 •  Flexible price plans – Wirex is for everyone. Open an account for free or choose the Premium or Elite plan for supercharged crypto rewards, with the option to boost your rewards even higher by staking WXT. 
 •  X-Accounts – the easy and secure way to save more. Earn up to 20% on your fiat currency** and up to 16% on crypto, calculated daily and paid weekly! Withdraw your savings at any time for free. 
 •  Wirex Credit - instantly borrow stablecoins against your BTC or ETH, with zero set up fees and no lengthy credit or affordability checks. You can borrow up to 80% of the value of your collateral with 0% interest!***

Secure & compliant 
Wirex combines resilient anti-fraud technology with practical measures like Strong Customer Authentication (SCA) and sophisticated device authorisation to give you total peace of mind, whether you’re buying, exchanging, spending or HODLing. 

A helping hand 
Whether you’re a crypto novice or a seasoned expert, Wirex gives you the resources you need to stay in-the-know. Join the discussion on our Community pages, browse the Help Centre for answers to all your crypto queries or drop our Support Team a line 24/7. 
Features and functionality vary by region – more details available at Wirexapp.com. 

* Feature coming soon in the USA 
** Earn up to 20% on your X-Accounts balance. Fiat X-Accounts are converted to stablecoins. Subject to the T&Cs and Privacy Policy
*** 0% interest available on NXUSD only
Want to improve your unitQ Score by 20% within 30 days?
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