Quality degradation at Workplace Chat from Meta  
Users report higher volume of Quality Issues than usual
37
poor

Workplace Chat from Meta | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-17 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
60 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
8 Reports
User Feedback
12%
iOS
8 Reports
88%
Android
60 Reports
Workplace Chat from Meta - Latest Quality Issues
Android
Nov 12, 2024
Whenever I open the app it tells me to update it, even when there are not updates available. The search function is absolutely awful, and I wish it would take you to the last message you had read in a chat rather than always starting at the bottom. Noticing that I can't view pictures in the chats anymore. I can only see either a grey box and "couldn't download image" or just text that says "sent a photo"
Android
Nov 13, 2024
Its decent app but cant view pin messages half the time.
Android
Nov 13, 2024
App just hangs and messages cannot be sent.
Android
Nov 14, 2024
it is very hard to use, including reset password, download, and chat
Android
Nov 14, 2024
Takes far too long to send and receive messages. So it is quite important when it is a work platform!
Android
Nov 15, 2024
Is no working properly
Android
Nov 16, 2024
My notifications aren't ringing
Android
Nov 16, 2024
I had to reinstall it to start working. And the support service does not respond to requests
Android
Nov 18, 2024
It's not sending any messages or not letting me recive messages.
Workplace Chat from Meta - Product Description
The Workplace Chat app lets you keep in touch with your coworkers, wherever you are. Simply sign in to your existing account, or create one from scratch in the app itself.

With messaging tools your teams already knows how to use, Workplace Chat lets you:

- Send messages to individual coworkers, or have group conversations.

- Share unlimited files, photos and videos.

- Make voice and video calls from anywhere in the world.

- Turn on "Do Not Disturb" when you're busy or away from work.

Workplace Chat is ad-free and totally separate from Facebook and Messenger, making it easier to balance your work and private lives.
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