83
good
Xoom Money Transfer | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
73%
Android
100 Reports
100 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
37 Reports
37 Reports
User Feedback
27%
iOS
37 Reports
37 Reports
73%
Android
100 Reports
100 Reports
Xoom Money Transfer - Latest Quality Issues
iOS
Mar 26, 2025
Payment delivers in a week?
when i tried it first time the money got delivered instantly but now that is not even the option. I am sending it with same bank account to the same recipient but it will take a week for money to be delivered!!!! will be moving to different platforms.
iOS
Mar 28, 2025
Terrible - avoid
The app said it would pay out in 15 minutes and it has now almost been a week and the money still hasnt arrived. I've done 3 chats, 2 support email and multiple calls to get this resolved and they keep giving me incorrect information or telling me it should go through soon. It will be western union from now on.
iOS
Mar 29, 2025
Constant Holds and Delays
I have been using this app for over a year now, and about half the time I've used it, my funds are either held for review and documents are requested, or I am greatly delayed. As of today, I have a transaction that due to multiple documents requested, including demands for copies and proof of business receipts from my customers, and another repeated request for proof of business, those funds have been delayed for two weeks already. I had hoped that eventually they would get the idea that my funds transfers are legit, but they ask for more each time. Frankly, I'm strongly considering going back to Western Union.
iOS
Mar 29, 2025
They are thieves
Do not send money for aka this app never sent the money and they never give an answer it is a scam
Android
Mar 30, 2025
used for 20 years now said needed more info as i changed who i remit to. sent my partner for 13 years we split up now need info but sent 6 emails with no replies with any help. very dissatisfied with customer service.
Android
Mar 30, 2025
terrible computer program when trying to send money.. have to go to another serv ice
iOS
Mar 31, 2025
So expensive
They charged so much money
Android
Apr 2, 2025
i was sent money 2 days ago haven't received what kind of delay is this and no response from email.
Android
Apr 2, 2025
a bit cumbersome with many account verification steps. but it's my first time sending funds to mexico on the app?
Xoom Money Transfer - Product Description
Xoom is the fast, safe, and reliable way to send money to friends and family abroad. We have you covered with: 24/7 transaction protection and fraud monitoring. Because we're a PayPal service, your transactions and financial info are secured by PayPal's trusted technology Competitive and transparent rates for you, and no transaction fees for your contacts Easy access to your PayPal wallet, so you can use your PayPal payment methods on Xoom Upfront delivery times and real-time tracking updates, so you know when your money will be delivered Multiple ways to send, including bank deposits, cash pickup, and mobile wallet transfers Quickly reload mobile phones. Just log in to Xoom, enter your contact’s number, and pay in seconds Send money directly to friends and family – they don’t need a PayPal or Xoom account Mexico Send money to all major banks including BBVA Bancomer, BanCoppel, Banorte, and Banamex. Money is typically available same day*. Your contacts can pick up cash from over 41,000 trusted locations like OXXO and Elektra. Money is typically available in minutes*. Reload minutes to Telcel, ATT&T, and others The Philippines Send money to over 35 banks including Banco de Oro and Bank of the Philippine Islands. Your contacts can pick up cash from over 12,000 reliable locations like Cebuana Lhuillier and M. Lhuillier. Money is typically available in minutes* when you send to banks or for cash pickup India Send money to all banks in India including State Bank of India, ICICI, HDFC Bank, and Axis Bank. Send via UPI ID or with your contact’s bank info. Your contacts can pick up cash from over 100,000 convenient locations like Muthoot Finance and Manappuram Finance. Money is typically ready in minutes* when you send to banks or for cash pickup Dominican Republic Send money to all major banks including BanReservas, Banco BHD, and Banco Popular. Money is typically available next business day*. Your contacts can pick up cash from over 500 trusted locations like Caribe Express and Banco BHD León. Money is typically available in minutes*. You can even send money to someone’s doorstep via Caribe Express or Remesas Dominicanas Colombia Send money to all major banks including Bancolombia and Davivienda. Your contacts can pick up cash from over 2500 locations like SuperGiros and Bancolombia. You can even send money to friends and family who live in the United States! Send money to your contact’s bank account, or their Visa or MasterCard debit card. Your contacts can pick up cash from over 5,000 locations like Ria. Money is typically ready in minutes* when you send to banks or for cash pickup You can also send to: Albania, Algeria, Argentina, Armenia, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Botswana, Brazil, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cayman Islands, Chile, China, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, DR Congo, Denmark, Djibouti, Ecuador, Egypt, El Salvador, Eritrea, Estonia, Ethiopia, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kenya, Kuwait, Kyrgyzstan, Latvia, Liberia, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Mali, Malta, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Samoa, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sri Lanka, Suriname, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Thailand, Togo, Tonga, Tunisia, Uganda, Ukraine, UAE, UK, Uruguay, Vietnam, Zambia, Zimbabwe *Transfers subject to review and may be delayed or stopped if an issue is identified
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