Quality degradation at Track & Collect Yodel Parcels  
Users report higher volume of Quality Issues than usual
61
fair

Track & Collect Yodel Parcels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Lifestyle
Work at Yodel Delivery Network Limited? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
389 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
121 Reports
User Feedback
24%
iOS
121 Reports
76%
Android
389 Reports
Track & Collect Yodel Parcels - Latest Quality Issues
iOS
Nov 18, 2024
SHEIN delivery
Was not left in my safe place coded back shed it was left behind the bin
Android
Nov 18, 2024
The app won't accept my postcode, yet the Yodel email did, no problem. It also said I've no parcels linked to the tracking number so I'm deleting the app. I get more information from the email which gives me the delivery date!!
Android
Nov 19, 2024
Useless. I put in my postcode to track a parcel & it keeps telling me it's invalid. With all the complaints on this page, you would have thought that Yodel would have been looking into it by now. I will never use Yodel to send my parcels but unfortunately I can't control who sends to me. Totally useless app.
Android
Nov 19, 2024
Cannot get the delivery time up
Android
Nov 19, 2024
Asked for the driver to knock and wait for my sister to answer the door, but parcel was left at the door and he was gone by the time she got there
Android
Nov 19, 2024
Forced to download this app for the privilege of getting to view the photo 'evidence' of delivery. The photo showed my address however despite 2 people being in the house the delivery driver never buzzed or knocked and then the parcel has magically disappeared within 12 minutes of it's reported delivery and me checking the front door... I've uninstalled it straight away as Yodel refuses to do nothing to help
Android
Nov 19, 2024
Tracker we good, delivery man not so good.
Android
Nov 19, 2024
Confusing and unhelpful.
Android
Nov 19, 2024
Not possible to use. I have my account already with correct phone number but it is still opening the screen to enter the number and not accept mine because it is already in use!
Track & Collect Yodel Parcels - Product Description
The new and improved Yodel Parcel Tracker app now includes more features including Returns and Click & Collect services.
Keep track of your parcel deliveries, book returns, and manage Click & Collect orders with ease. Download the parcel tracker app now and enjoy a seamless parcel management experience. 

Easily track your parcel deliveries to your doorstep in real-time. Our parcel manager and delivery tracking feature allows you to see how many parcel deliveries are coming your way, and you can even call or text your courier for more information. Our app also includes a photo of your delivery, so you can be sure that you're receiving the right package in the right place. With our delivery tracking notifications, you'll always know the status of your parcel deliveries, and you can even nickname your parcels to keep track of them.

Get a safe delivery, every time
If you're not home to receive your deliveries, we've got you covered. Our parcel tracking feature provides 2-hour delivery windows, and you can choose where you want your local parcel delivery courier to leave your package. Whether you want it left in a safe place, with a neighbour, or at one of our suggested safe locations, we've got you covered. Plus, you can save your preferred delivery tracking settings, so your parcels are always delivered to a safe place.

Keep track of every parcel on the go
Managing multiple orders is a breeze with our app. You can track and trace multiple orders at once with our shipping tracker. You can also add multiple addresses to your account, making it even easier to track and trace your deliveries.

Get notified on updates, no spam!
Stay informed with our parcel tracking message centre. Our app sends notifications about anything that could impact your parcel's journey, such as extreme weather or road closures. We even send push notifications, so you don't have to remember to track your parcel, we do it for you.

Our friendly customer service is on your side
If you ever have any questions or need help, our customer service team is just a chat away. Our app is easy to use, but if you ever need help, you can reach our parcel tracker team easily through our app. Plus, we have a tooltips feature that will guide you through the in-app experience, making sure you get the most out of your local parcel delivery service.

We're constantly updating our app to make parcel tracking even easier. Recently, we've added 2-hour parcel tracker delivery windows, a photo of the delivered parcel, and a manual address fill-in feature. You can also book Returns and choose from thousands of locations to Click & Collect your parcels in person, from our Yodel Store services. Use our shipping tracker on parcels, whether they're sent to a local collection point or to your door. Get notified when your Click & Collect orders arrive, and never miss a local parcel delivery again!

Start using the Yodel parcel tracking app today, and experience seamless parcel tracking!
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