61
fair

Track & Collect Yodel Parcels | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Lifestyle
Work at Yodel Delivery Network Limited? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Yodel Delivery Network Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
78%
Android
403 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
111 Reports
User Feedback
22%
iOS
111 Reports
78%
Android
403 Reports
Track & Collect Yodel Parcels - Latest Quality Issues
Android
Jan 28, 2025
terrible service this is the third time that three separate tv have not been delivered the driver said they came on Saturday my rind door bell show no one came at that time or day very displeased carnt get to talk to a real person
Android
Jan 29, 2025
My package is 10 days overdue email said item out for delivery 3 times and sorry we missed you,we have security cameras and no delivery attempts were made.
Android
Jan 29, 2025
lost the parcel
Android
Jan 29, 2025
even with what [address]to number 3. I'm aware it's confusing but please if what 3 words are provided use them they have been included in the address for a reason. I couldn't contact the driver to give precise instructions. Fortunately the lady across the road is honest but it's annoying both for her and myself.
Android
Jan 29, 2025
got delivered to the wrong door😕
Android
Jan 29, 2025
can't fault the delivery time but left parcel on front door step, which would of fitted in letter box and my area that's not a good idea but thank you anyway....
Android
Jan 29, 2025
Yodel is the worst delivery company in the UK. It's not their app, it's the actual company. Drivers are unprofessional and impatient. They often can't find addresses in London because their records are wrong. If they have trouble, they just return your package or leave it somewhere random. Their warehouse is far almost outside of London, making it hard to collect packages without a car. Dealing with Yodel is a nightmare
Android
Jan 29, 2025
Item described as delivered, but it's not here. When can I expect it?
Android
Jan 30, 2025
States everywhere that this app allows you to upload a photo of your safe place... It does not. There is no option anywhere within the app that will allow you to do this. The app doesn't give any extra features than what is available online without having an account.
Track & Collect Yodel Parcels - Product Description
The new and improved Yodel Parcel Tracker app now includes more features including Returns and Click & Collect services.
Keep track of your parcel deliveries, book returns, and manage Click & Collect orders with ease. Download the parcel tracker app now and enjoy a seamless parcel management experience. 

Easily track your parcel deliveries to your doorstep in real-time. Our parcel manager and delivery tracking feature allows you to see how many parcel deliveries are coming your way, and you can even call or text your courier for more information. Our app also includes a photo of your delivery, so you can be sure that you're receiving the right package in the right place. With our delivery tracking notifications, you'll always know the status of your parcel deliveries, and you can even nickname your parcels to keep track of them.

Get a safe delivery, every time
If you're not home to receive your deliveries, we've got you covered. Our parcel tracking feature provides 2-hour delivery windows, and you can choose where you want your local parcel delivery courier to leave your package. Whether you want it left in a safe place, with a neighbour, or at one of our suggested safe locations, we've got you covered. Plus, you can save your preferred delivery tracking settings, so your parcels are always delivered to a safe place.

Keep track of every parcel on the go
Managing multiple orders is a breeze with our app. You can track and trace multiple orders at once with our shipping tracker. You can also add multiple addresses to your account, making it even easier to track and trace your deliveries.

Get notified on updates, no spam!
Stay informed with our parcel tracking message centre. Our app sends notifications about anything that could impact your parcel's journey, such as extreme weather or road closures. We even send push notifications, so you don't have to remember to track your parcel, we do it for you.

Our friendly customer service is on your side
If you ever have any questions or need help, our customer service team is just a chat away. Our app is easy to use, but if you ever need help, you can reach our parcel tracker team easily through our app. Plus, we have a tooltips feature that will guide you through the in-app experience, making sure you get the most out of your local parcel delivery service.

We're constantly updating our app to make parcel tracking even easier. Recently, we've added 2-hour parcel tracker delivery windows, a photo of the delivered parcel, and a manual address fill-in feature. You can also book Returns and choose from thousands of locations to Click & Collect your parcels in person, from our Yodel Store services. Use our shipping tracker on parcels, whether they're sent to a local collection point or to your door. Get notified when your Click & Collect orders arrive, and never miss a local parcel delivery again!

Start using the Yodel parcel tracking app today, and experience seamless parcel tracking!
Want to improve your unitQ Score by 20% within 30 days?
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