60
fair
Track & Collect Yodel Parcels | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
251 Reports
251 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
121 Reports
121 Reports
User Feedback
33%
iOS
121 Reports
121 Reports
67%
Android
251 Reports
251 Reports
Track & Collect Yodel Parcels - Latest Quality Issues
iOS
Mar 29, 2025
App useless
Can't even accept Ts&Cs let alone get the delivery or make contact with yodel rubbish !
iOS
Mar 29, 2025
Yodel
Really bad service EVRI is way better EVRI delivers on the same day the package arrived at the hun unlike yodel it's giving me no updates whatsoever with my parcel last update was 3 days ago horrendous giving me no updates and taking its time.
iOS
Mar 29, 2025
Disappointed delivery
Didn't ring or knock and left box in the of hallway blocking wheelchair access.
iOS
Mar 29, 2025
Worst delivery ever
Never find my address, regardless I live on High Street
iOS
Mar 29, 2025
My parcel
My parcel was not delivered to my door but left inside close entrance and only found it when walking my dog This should have been delivered to my front door your driver was to lazy to walk one flight of stairs to deliver it means that anyone opening close door could have lifted my parcel unacceptable
iOS
Mar 29, 2025
“Create a yodle account to get your 3 hour delivery window”
Have delivery due today so am checking yodle's website which says I can download the app together get a 3 hour delivery window. Download the app and check tracking as a guest, nope I need to create an account to get 3 hour window. Create account go to tracking and get same info as on their website and no 3 hour window.
iOS
Mar 29, 2025
Delivery
Absolutely terrible! Ordered a fresh food delivery for Mother's Day to be delivered Saturday so not on Mother's Day as I knew it'd be busy. Item was received at delivery depot at 03.25am. At 6.30pm it was still NOT out for delivery!!!! Spent 45 mins in phone queue then another 20mins on phone and they couldn't get in touch with depot, sent an email (which would have been backed up in a long queue!) and couldn't guarantee delivery today even though it was fresh food!!!! Disgraceful!!
iOS
Mar 31, 2025
Worst service ever
I tried to contact the customer support about the app not letting me use my phone number for an account, the idiot on the other end of the line clearly didn't even read what I typed and then they just ended the chat without any solution.🤦🏼♀️ The app is also glitchy and why wont they let me see the delivery time window even though I've gave all the information to prove it's my parcel??
iOS
Mar 31, 2025
Unable to deliver on time period
I had originally purchased a product with haste with next day delivery, however this wasn't met, I gave them the benefit of the doubt and waited till Monday when I was given a new delivery time slot. However I still never received my parcel and had to elected to have to waste more money picking it up from the depot to ensure I'd ever actually get it, this isn't the first issue I've had with them and unless I entirely avoid companies that use Yodel I doubt it'll be the last.
Track & Collect Yodel Parcels - Product Description
The new and improved Yodel Parcel Tracker app now includes more features including Returns and Click & Collect services. Keep track of your parcel deliveries, book returns, and manage Click & Collect orders with ease. Download the parcel tracker app now and enjoy a seamless parcel management experience. Easily track your parcel deliveries to your doorstep in real-time. Our parcel manager and delivery tracking feature allows you to see how many parcel deliveries are coming your way, and you can even call or text your courier for more information. Our app also includes a photo of your delivery, so you can be sure that you're receiving the right package in the right place. With our delivery tracking notifications, you'll always know the status of your parcel deliveries, and you can even nickname your parcels to keep track of them. Get a safe delivery, every time If you're not home to receive your deliveries, we've got you covered. Our parcel tracking feature provides 2-hour delivery windows, and you can choose where you want your local parcel delivery courier to leave your package. Whether you want it left in a safe place, with a neighbour, or at one of our suggested safe locations, we've got you covered. Plus, you can save your preferred delivery tracking settings, so your parcels are always delivered to a safe place. Keep track of every parcel on the go Managing multiple orders is a breeze with our app. You can track and trace multiple orders at once with our shipping tracker. You can also add multiple addresses to your account, making it even easier to track and trace your deliveries. Get notified on updates, no spam! Stay informed with our parcel tracking message centre. Our app sends notifications about anything that could impact your parcel's journey, such as extreme weather or road closures. We even send push notifications, so you don't have to remember to track your parcel, we do it for you. Our friendly customer service is on your side If you ever have any questions or need help, our customer service team is just a chat away. Our app is easy to use, but if you ever need help, you can reach our parcel tracker team easily through our app. Plus, we have a tooltips feature that will guide you through the in-app experience, making sure you get the most out of your local parcel delivery service. We're constantly updating our app to make parcel tracking even easier. Recently, we've added 2-hour parcel tracker delivery windows, a photo of the delivered parcel, and a manual address fill-in feature. You can also book Returns and choose from thousands of locations to Click & Collect your parcels in person, from our Yodel Store services. Use our shipping tracker on parcels, whether they're sent to a local collection point or to your door. Get notified when your Click & Collect orders arrive, and never miss a local parcel delivery again! Start using the Yodel parcel tracking app today, and experience seamless parcel tracking!
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