58
fair
Your Texas Benefits | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
88 Reports
88 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
14 Reports
14 Reports
User Feedback
14%
iOS
14 Reports
14 Reports
86%
Android
88 Reports
88 Reports
Your Texas Benefits - Latest Quality Issues
Android
Dec 16, 2024
App completely broken. Can't log in.
Android
Dec 17, 2024
it always say my account is blocked this website is always down
Android
Dec 17, 2024
need to make it easier to use, and communication sucks
Android
Dec 18, 2024
Website sucks uploading files always gives errors way to screw us out of benefits.
Android
Dec 18, 2024
this app has not delivered document on real time is telling me that I have benefits expunged but yet I wasn't I wasn't aware that I even have benefits in fact I was told that my stuff had been canceled I don't know what to say
Android
Dec 19, 2024
can't upload anything
Android
Dec 19, 2024
when you put other it takes it back to the other other but you actually need two different spaces. even when I did the medical and then the other it gave me the same box and only 2000 characters.
Android
Dec 19, 2024
uploading documents hasn't been working properly in the past 2 months
Android
Dec 19, 2024
It is a problem to enter the application always blocks me, depending on why the password or username is incorrect and I struggle a lot to enter the application. and I have to call 211, but they are just as complicated. Apart from the fact that I am not an expert in computers, but I would appreciate it if you could simplify a little more to be able to access the app.
Your Texas Benefits - Product Description
The Your Texas Benefits app is for Texans who have applied for or get: • SNAP food benefits • TANF cash help • Health care benefits (including Medicare Savings Program and Medicaid) Manage and view your cases anytime you want – right from your phone. Use the app to send us documents we need. Get alerts, like when it’s time to renew your benefits. Manage your Lone Star Card. You also can report changes to your cases and find an office near you. To get started, set up a Your Texas Benefits account (if you don’t already have one). Here are features you can access once you set up your account: View your cases: • Check the status of your benefits. • See your benefit amounts. • Find out if it’s time to renew your benefits. Manage account settings: • Change your password. • Sign up to go paperless and get notices and forms sent to you on the app. Send us documents: • Attach photos of the documents or forms we need from you and then send them to us. Get alerts and view case history: • Read messages about your cases. • View documents you’ve attached and sent us through the website or app. • View any changes you’ve reported. Report changes about your: • Phone numbers • Home and mailing addresses • People on your cases • Housing costs • Utility costs • Job information Manage your Lone Star Card: • View your balance. • Track your transaction history. • Check your upcoming deposits. • Change your PIN. • Freeze or replace your stolen or lost card. Find an office: • Find HHSC benefit offices. • Find community partner offices. • Search by your current location or ZIP code.
All intellectual property rights, including trademarks and word marks, are the property of respective owners