69
fair
Your Texas Benefits | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
83%
Android
88 Reports
88 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
18 Reports
18 Reports
User Feedback
17%
iOS
18 Reports
18 Reports
83%
Android
88 Reports
88 Reports
Your Texas Benefits - Latest Quality Issues
Android
Feb 18, 2025
it does not work
Android
Feb 18, 2025
Unable to update password
Android
Feb 18, 2025
a little foggy
Android
Feb 20, 2025
Idk why everytime I tried logging in or making my new account it says system error. Please fix this it's getting annoying.
Android
Feb 20, 2025
Do not download this application!!!! I downloaded it's yesterday used it one time to check balance and a hour later all my benefits were gone. I went online and have seen a lot of people having the same problem
Android
Feb 21, 2025
FAQ help is a detailed effort to NOT help. there is no way help and FAQ can dance around the subject asked by user every single time
Android
Feb 21, 2025
This app sucks it locks me out all the time and it never has the right information and the people that are supposed to help you know one knows what they are doing or no nothing about your case they just keep giving you the run around
Android
Feb 26, 2025
I was treated poorly at this location I honestly felt like I was discriminated because of my race. [address]
Android
Mar 1, 2025
I get so confused anytime I try to make a change or an update I end up having to do change reports twice cause I can't find everything I need to update at the same time.
Your Texas Benefits - Product Description
The Your Texas Benefits app is for Texans who have applied for or get: • SNAP food benefits • TANF cash help • Health care benefits (including Medicare Savings Program and Medicaid) Manage and view your cases anytime you want – right from your phone. Use the app to send us documents we need. Get alerts, like when it’s time to renew your benefits. Manage your Lone Star Card. You also can report changes to your cases and find an office near you. To get started, set up a Your Texas Benefits account (if you don’t already have one). Here are features you can access once you set up your account: View your cases: • Check the status of your benefits. • See your benefit amounts. • Find out if it’s time to renew your benefits. Manage account settings: • Change your password. • Sign up to go paperless and get notices and forms sent to you on the app. Send us documents: • Attach photos of the documents or forms we need from you and then send them to us. Get alerts and view case history: • Read messages about your cases. • View documents you’ve attached and sent us through the website or app. • View any changes you’ve reported. Report changes about your: • Phone numbers • Home and mailing addresses • People on your cases • Housing costs • Utility costs • Job information Manage your Lone Star Card: • View your balance. • Track your transaction history. • Check your upcoming deposits. • Change your PIN. • Freeze or replace your stolen or lost card. Find an office: • Find HHSC benefit offices. • Find community partner offices. • Search by your current location or ZIP code.
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