87
good
ZARA | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
48 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
65%
Android
312 Reports
312 Reports
iOS unitQ Score
iOS User Feedback
35%
iOS
165 Reports
165 Reports
User Feedback
35%
iOS
165 Reports
165 Reports
65%
Android
312 Reports
312 Reports
ZARA - Latest Quality Issues
iOS
Mar 29, 2025
‘Something has gone wrong’
Problem accessing the app. Got the above message.Frustrating .
iOS
Mar 30, 2025
App that crashes
The app bugs as soon as you stay on it for more than a minute and you have to start all over again, impossible to use
Android
Apr 1, 2025
It would be easier to see if you let me know the model's body information and wearing size. It's uncomfortable to look at the product.
iOS
Apr 1, 2025
App unfortunately not optimal
The range of goods is good as usual, but unfortunately the app is not optimally designed. Reduced selection of payment options and PayPal, for example, generally not offered.
Android
Apr 1, 2025
Very disappointed, you mustn't have any problems with the order. I didn't receive my order I struggled to have a human being on their chat because the only way to contact, the lady tells me to fill out a paper and that she will do the necessary with the delivery service for the refund, no news I re by on the chat and I come across no one who tells me that she will contact the. Delivery service. So nothing had been done and no news today no refund.
Android
Apr 1, 2025
Bad won't even let me log in
Android
Apr 1, 2025
I can't open the app at all
Android
Apr 2, 2025
He lets me in only as a guest
Android
Apr 2, 2025
After the update, the app gives errors
ZARA - Product Description
Discover the Zara collection with ideas for Woman, Man, and Kids. You can shop and see all our new collections and fashion campaigns for the upcoming seasons on our app and online store. Woman: You will find the following categories of clothing and accessories available for women at Zara: - Shirts - T-shirt/Bodysuits - Tops - Sweatshirts - Skirts - Pants - Jeans - Shorts - Coats - Shoes - Bags - Swimwear - Accessories - Lingerie - Beauty - Fragrances - Basics - Complete Looks - Suits Man: The Zara collection for men includes: - Basics - Pants - Cargo/Parachute - Jeans - Jackets/Overshirts - Sweatshirts - T-shirts - Shirts - Polos - Shorts - Sweaters/Cardigans - Suits - Overcoats - Sportcoats/Blazers - Shoes - Bags/Backpacks - Accessories - Fragrances Kids: A selection of clothing, accessories, and shoes for: - Girl: 6-14 years - Boy: 6-14 years - Baby Girl: 9 months-6 years - Baby Boy: 9 months-6 years - Newborn: 0-12 months The Zara collection for kids also includes an Edited/customizable section, a selection of clothing and accessories to customize that is updated weekly. In addition to our permanent collections, you can find all of our special releases, our beauty category, and our line of lingerie in the Zara app. Other features of the Zara app are: - Favorites: use your favorites list to save all the clothing and accessories that you like. - Order tracking and easy, intuitive, and fast returns. Track your order every step of the way. - Locate the Zara store nearest you. - Activate notifications and receive information about new arrivals, releases, special collections... Store mode - Use the app in “store mode” when you are shopping in one of our stores and utilize all of its features to improve your experience. Zara QR: Use your QR code in the Zara app to: - Have all your online and in-store purchases linked. Identify yourself at the register in the store with your Zara QR and ask for the eReceipt. - Make returns in the store, online as well as in-store purchases. - Pick up all your online orders in the store.
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