56
fair

ZARA | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Fair
 
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Epic
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Android unitQ Score
Android User Feedback
58%
Android
359 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
257 Reports
User Feedback
42%
iOS
257 Reports
58%
Android
359 Reports
ZARA - Latest Quality Issues
Android
Nov 18, 2024
It doesn't allow me to pay online with any card. I've tried Master, Vysa, and Troy.
Android
Nov 18, 2024
Closes on its own often
Android
Nov 19, 2024
Well, lately this app lasts too long. To load the page..
Android
Nov 19, 2024
It hangs many times
Android
Nov 19, 2024
It is slow and does not even let me log in, that is, I cannot do anything.
Android
Nov 19, 2024
The application is really bugging when you are scrolling to see products. But overall is a normal shopping app
Android
Nov 19, 2024
I was kicked out of the app
Android
Nov 20, 2024
very annoying layout. but its alright. no choice when you cant go to the store. also hate the 290 shipping fee under 3000 that too shipping free over 3000 only if all items are full priced . but love the clothes. hope they change that as its incredibly unreasonible compared to any other shipping platform. even if they are pandering to the rich ,i dont think the rich like to waste money unreasonibly. eitherways something needs to be done about this shipping fee.
Android
Nov 20, 2024
It doesn't allow me to put an address of Mexico, only of the USA
ZARA - Product Description
Discover the Zara collection with ideas for Woman, Man, and Kids. You can shop and see all our new collections and fashion campaigns for the upcoming seasons on our app and online store. 


Woman: 
You will find the following categories of clothing and accessories available for women at Zara: 
-	Shirts 
-	T-shirt/Bodysuits
-	Tops
-	Sweatshirts
-	Skirts
-	Pants
-	Jeans
-	Shorts
-	Coats
-	Shoes
-	Bags
-	Swimwear
-	Accessories
-	Lingerie
-	Beauty
-	Fragrances 
-	Basics
-	Complete Looks
-	Suits


Man:
The Zara collection for men includes: 
-	Basics
-	Pants
-	Cargo/Parachute 
-	Jeans
-	Jackets/Overshirts
-	Sweatshirts
-	T-shirts
-	Shirts
-	Polos
-	Shorts
-	Sweaters/Cardigans
-	Suits
-	Overcoats
-	Sportcoats/Blazers
-	Shoes
-	Bags/Backpacks
-	Accessories
-	Fragrances 


Kids:
A selection of clothing, accessories, and shoes for: 
-	Girl: 6-14 years
-	Boy: 6-14 years
-	Baby Girl: 9 months-6 years
-	Baby Boy: 9 months-6 years
-	Newborn: 0-12 months

The Zara collection for kids also includes an Edited/customizable section, a selection of clothing and accessories to customize that is updated weekly. 


In addition to our permanent collections, you can find all of our special releases, our beauty category, and our line of lingerie in the Zara app. 

Other features of the Zara app are:  
-	Favorites: use your favorites list to save all the clothing and accessories that you like.
-	Order tracking and easy, intuitive, and fast returns. Track your order every step of the way. 
-	Locate the Zara store nearest you. 
-	Activate notifications and receive information about new arrivals, releases, special collections... 


Store mode 
-	Use the app in “store mode” when you are shopping in one of our stores and utilize all of its features to improve your experience. 


Zara QR:
Use your QR code in the Zara app to: 
-	Have all your online and in-store purchases linked. Identify yourself at the register in the store with your Zara QR and ask for the eReceipt.
-	Make returns in the store, online as well as in-store purchases.
-	Pick up all your online orders in the store.
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