20
poor
Zaxby's | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
58%
Android
34 Reports
34 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
25 Reports
25 Reports
User Feedback
42%
iOS
25 Reports
25 Reports
58%
Android
34 Reports
34 Reports
Zaxby's - Latest Quality Issues
iOS
Dec 19, 2024
App doesn’t work
Each time I have tried to use this app recently it does not work.
Android
Dec 19, 2024
Can't even create an account.
iOS
Dec 20, 2024
Terrible app
Won't process Apple Pay - says “unable to verify zip code.” What? Works at McDonald's and every other restaurant.
iOS
Dec 21, 2024
1/2 works
Slow as crud, only works half of the time
Android
Dec 21, 2024
The C Zaxby's app is terrible. I have to clear the data every time I use the app because I get one use before it starts to error on my payment. I have the app on a Samsung phone, pixel 7 and a Samsung tablet. It does the exact same thing on every device and I have to force chrome to open the website if I want to online order. It's been this way several months now at least.
Android
Dec 21, 2024
App never seems to work with any deals once I get to payment.
Android
Dec 22, 2024
Sure would like to reset my password, especially since some random phone number is attached to my account with my email. But, aha, never get the email. It's insane that in this technological world big corporations still fail to keep up.
Android
Dec 22, 2024
I have been able to place a online order for about 6 months. How can I redeem my rewards and I can not place a online order!
Android
Dec 22, 2024
I thought Hidive was my most annoying app, but I think Zaxbys beats it. Rewards are cool, constant login issues, lag, and payment issues aren't.
Zaxby's - Product Description
Craving Zaxby’s saucy, flavor-full food? We’ve got the app to give your taste buds what they demand — fast. The NEW Zax Rewardz program puts all the Chicken Fingerz™, wings, sandwiches, Zalads®, and crinkle fries your hungry heart desires right at your fingertips. Just select your favorite local Zaxby's location if you want to pick up or get your order delivered with a few clicks. Earn points when you order and redeem them for exclusive rewards. Each dollar you spend earns 10 points towards your Flavor Bank. You'll be on your way to delicious rewards in no time!
All intellectual property rights, including trademarks and word marks, are the property of respective owners