78
good
Zelle | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
668 Reports
668 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
55 Reports
55 Reports
User Feedback
8%
iOS
55 Reports
55 Reports
92%
Android
668 Reports
668 Reports
Zelle - Latest Quality Issues
Android
Jan 24, 2025
Shuttering app with no available alternative for a local bank... Bad decision Zelle... We've been using it for years and recommended it to many people. No longer though...
Android
Jan 24, 2025
It used to be a really good app, but suddenly, I cannot login anymore. It is very frustrating. 👎
iOS
Jan 24, 2025
hardest time
I have never had a harder time sending money to myself, let alone someone else. Took me all day to send half my paycheck to a different bank account because they kept blocking my transactions, not allowing more than $100 per transfer, and saying I have reached the maximum number of attempts to add a new phone, even though I used the same phone number every time. When I contacted the number that popped up for assistance it sent me to my bank, which of course they couldn't help with anything zelle related, and Finally after 15.5 hours and verifying my government ID for 10 minutes I finally finished transferring what I needed to transfer.
Android
Jan 24, 2025
Absolutely ridiculous that they are discontinuing the application. Yet another downgrade in quality for the general public from the US banking system. Folks are sick and tired of general services declining in the name of power and profit. We see you 👀
Android
Jan 24, 2025
Im only able to send between $200 and $300 at once and only $500 a day. Wish I could send more when I need to.
Android
Jan 24, 2025
I don't know how to connect, I'm looking for the bank. When I log in, it doesn't connect to me.
iOS
Jan 25, 2025
App disappearing
Zelle is giving me a notice that I won't be able to use the app after this March. I'm supposed to do its transfers through my credit union, but my credit union doesn't offer that. So I'm out of luck with my friends who don't Venmo. 😡
iOS
Jan 27, 2025
Too long to Log in
Ever since I've had this app, it has taken me forever to login every single time it takes approximately 35 to 60 seconds before it will open
iOS
Jan 28, 2025
App doesn’t log in correctly
The app doesn't log me in without having to close and reopen the app 100 times. It's very unreliable and the bank integration is going to be brain dead. Good job on making a sped app
Zelle - Product Description
Zelle® has partnered with leading banks and credit unions across the U.S. to bring you a fast, safe and easy way to send money to friends and family. Money moves quickly - directly from bank account to bank account. If your bank or credit union offers Zelle, you already have it in your mobile banking app or online banking – if they don’t, the Zelle app will make it easy for you to send money to enrolled Zelle users that already have access through their financial institution. Zelle. This is how money moves®. Using just your recipient’s email address or U.S. mobile number, you can settle up simply and safely with almost anyone you know and trust. Even better, Zelle does not charge any fees to use the service. (Mobile carrier or bank fees may apply). GET STARTED: 1. Download the Zelle app. 2. Enroll using a Visa® or Mastercard® debit card linked to a U.S. checking account; or 3. Enroll your U.S. checking account by using your online banking username and password, if your bank supports this feature*. 4. Choose a person to pay, or request money from, by entering their U.S. mobile number or email address. 5. Confirm the amount and hit send. If they’re already enrolled with Zelle, they’ll typically get the money in minutes. If they aren’t, they will be notified and can follow a few simple steps to complete the payment. *Some banks allow customers to enroll in the Zelle app using their online or mobile banking username and password. Zelle and the Zelle related marks and logos are property of Early Warning Services, LLC You must have a bank account in the U.S. to use Zelle.
All intellectual property rights, including trademarks and word marks, are the property of respective owners