76
good
Zelle | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
92%
Android
559 Reports
559 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
49 Reports
49 Reports
User Feedback
8%
iOS
49 Reports
49 Reports
92%
Android
559 Reports
559 Reports
Zelle - Latest Quality Issues
Android
Feb 27, 2025
Doesn't support grow financial
Android
Feb 27, 2025
Worst customer service EVER! Couldn't even handle a simple transfer. Huge waste of time, DO NOT DOWNLOAD! POS app
Android
Feb 27, 2025
Is there a customer service? Suddenly I can't receive money, I also have never been able to sign in. I finally was able to sign in but it's saying the information I type in is wrong even though it's 100% correct. This is frustrating.
iOS
Feb 27, 2025
Banking limits
Not all banks are registered on Zelle, making it more inconvenient
Android
Feb 28, 2025
I would give it five stars but the app won't be usable after the end of March. This app was so convenient and the best for sending money to family but I guess all good things end
Android
Mar 1, 2025
Too many $ apps
Android
Mar 1, 2025
Wouldn't let me add new recipient.
Android
Mar 1, 2025
was scammed !!!!!
Android
Mar 1, 2025
I am very annoyed with Zelle, an app that I have always found extremely convenient. Everytime I attempt to send money to an individual or entity with a Spanish surname, it invariably FAILS to go through. As a resident of the Inland Empire in Southern California, typically at least 60-70% of my transactions involve parties with a Spanish surname. Zelle says these names are "common" and requires an additional initial as a security measure. Arrowhead Credit Union needs to change vendors.
Zelle - Product Description
Zelle® has partnered with leading banks and credit unions across the U.S. to bring you a fast, safe and easy way to send money to friends and family. Money moves quickly - directly from bank account to bank account. If your bank or credit union offers Zelle, you already have it in your mobile banking app or online banking – if they don’t, the Zelle app will make it easy for you to send money to enrolled Zelle users that already have access through their financial institution. Zelle. This is how money moves®. Using just your recipient’s email address or U.S. mobile number, you can settle up simply and safely with almost anyone you know and trust. Even better, Zelle does not charge any fees to use the service. (Mobile carrier or bank fees may apply). GET STARTED: 1. Download the Zelle app. 2. Enroll using a Visa® or Mastercard® debit card linked to a U.S. checking account; or 3. Enroll your U.S. checking account by using your online banking username and password, if your bank supports this feature*. 4. Choose a person to pay, or request money from, by entering their U.S. mobile number or email address. 5. Confirm the amount and hit send. If they’re already enrolled with Zelle, they’ll typically get the money in minutes. If they aren’t, they will be notified and can follow a few simple steps to complete the payment. *Some banks allow customers to enroll in the Zelle app using their online or mobile banking username and password. Zelle and the Zelle related marks and logos are property of Early Warning Services, LLC You must have a bank account in the U.S. to use Zelle.
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