74
good

Zelle | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
1018 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
77 Reports
User Feedback
7%
iOS
77 Reports
93%
Android
1018 Reports
Zelle - Latest Quality Issues
Android
Dec 21, 2024
Beyond dumb. App doesn't have my bank. Uninstalling.
Android
Dec 21, 2024
App is completely useless if you use Chase, and the Chase app can't make Zelle payments either.
Android
Dec 22, 2024
Doesn't let me make a password
Android
Dec 22, 2024
Will scan your phone and claim it's searching for malware. I've never had an app ask to search my phone before. Will never use.
Android
Dec 22, 2024
I've just become accustomed to using the Zelle app and now there are alerts saying, the app will change in March 2025. Call me old-fashioned but, I like cutting checks to pay my bills. I hate to leave the small business owner because he uses Zelle. If Zelle continues to update and change, I may have to drop the business that use it.
Android
Dec 22, 2024
I cant get my money because you don't deal with my bank please chat with me
Android
Dec 22, 2024
Can not find none of my banks on here to even set it up. Not sure what all the hype is about this site. If you can't even sign up for it..... Thumbs down for me... 🤦‍♀️🤦‍♀️
Android
Dec 23, 2024
Absolutely Awful, unable to update account no customer support. After I found out how to get support Jen was very helpful taking care of my issue.
Android
Dec 23, 2024
App doesn't let me login anymore. Gives the message that they are stopping the app in 2025 to use zelle thru my bank but that doesn't work either.
Zelle - Product Description
Zelle® has partnered with leading banks and credit unions across the U.S. to bring you a fast, safe and easy way to send money to friends and family. Money moves quickly - directly from bank account to bank account. If your bank or credit union offers Zelle, you already have it in your mobile banking app or online banking – if they don’t, the Zelle app will make it easy for you to send money to enrolled Zelle users that already have access through their financial institution.
Zelle. This is how money moves®.
Using just your recipient’s email address or U.S. mobile number, you can settle up simply and safely with almost anyone you know and trust. Even better, Zelle does not charge any fees to use the service. (Mobile carrier or bank fees may apply).
GET STARTED:
1.	Download the Zelle app.
2.	Enroll using a Visa® or Mastercard® debit card linked to a U.S. checking account; or 
3.	Enroll your U.S. checking account by using your online banking username and password, if your bank supports this feature*.
4.	Choose a person to pay, or request money from, by entering their U.S. mobile number or email address.
5.	Confirm the amount and hit send. If they’re already enrolled with Zelle, they’ll typically get the money in minutes. If they aren’t, they will be notified and can follow a few simple steps to complete the payment. 

*Some banks allow customers to enroll in the Zelle app using their online or mobile banking username and password.

Zelle and the Zelle related marks and logos are property of Early Warning Services, LLC

You must have a bank account in the U.S. to use Zelle.
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