56
fair

Zenith Bank eaZymoney | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Finance
Work at Zenith Bank PLC? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Zenith Bank PLC? Unlock additional insights
Android unitQ Score
Android User Feedback
96%
Android
128 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
5 Reports
User Feedback
4%
iOS
5 Reports
96%
Android
128 Reports
Zenith Bank eaZymoney - Latest Quality Issues
iOS
Dec 19, 2024
Money trapped
Authorization failed then double transaction amongst countless errors, my money is stuck and am not in Nigeria. This is too bad
Android
Dec 20, 2024
I bought data with my mobile app and I was debited but didn't receive the data n no refund has been made yet
Android
Dec 20, 2024
Zenith Bank, you need to work on your App in respect to transfers.Viewing and saving receipts is another hitch and so difficult. Thank you.
Android
Dec 21, 2024
Can't access my mobile banking app. It's showing enable but when I click to update the app it is not working
Android
Dec 21, 2024
So why can't I upgrade my daily transaction limit even with my pin and hardware token. I'm getting error please try again later
Android
Dec 21, 2024
I've downloaded this app since last month and they av refused to send me an otp This is very annoying
Android
Dec 22, 2024
It's painful when on weekends one tries to withdraw their fund and this zenith Bank apps keeps giving issues. Had to reset my pin just to be able to withdraw yet the same error code of authorisation failed, keeps popping up. Ugh!! You guys can do better for Christ sake!! It's weekend and I have zilch on me, plus your customer service need to learn to respond quickly. So far so good, I'd rate this app a 1 🌟
Android
Dec 22, 2024
The app was working, then after sometime it started having an issue. Whenever I was about to complete a transaction it would say that authorization has failed.
Android
Dec 22, 2024
Unable to register with virtual card exept e tolen .why ?
Zenith Bank eaZymoney - Product Description
Make your life experiences simpler and stay in control with Zenith Mobile Banking app. 

Manage your finances; make card settlements, transfer funds and make payments using QR (Quick Response codes). 

How do I Register?

To register, simply download the app and select any of the three (3) registration options
1. With Hardware Token 
a)	Enter Account number and Continue 
b)	Click Hardware Token 
c)	Enter the Token from the device and Token PIN 
•	Create and confirm Password (six digits) 
•	Create and confirm Mobile PIN (four digits) 
•	Click on Submit (Operation Successful) 
d)	The user is required to enter Account Number and Password to log on. 
 2. With Card 
a)	Enters Account Number and Continue 
b)	Select Card 
c)	Enter the Last Six Digits of the Card and Card Pin 
•	Create and Confirm Password (six digits) 
•	Create and Confirm Mobile PIN (four digits) 
•	Clicks on Submit (Operation Successful) 
d)	The user is required to enter Account Number and Password to log on to the App. 

 3. Branch Activation 

Note:
•	Registration is one time
•	To Add New Device, user should simply login with Account Number and Password, System will prompt for Device Registration. 
•	Customer can authorize with Token or Card Details. 
•	Users can add up to 3 Devices.
Some features of Zenith Mobile Banking are:
a)	Overview: view all accounts (current, savings, fixed deposit, Domiciliary etc.)
•	Account balance 
•	Account History
•	Search
b)	Transfers 	
•	Transfer History
•	Own Account Transfer
•	Zenith account Transfer
•	Other Banks Transfer
•	Foreign Transfer
•	Open Account for Beneficiary
c)	Data Bundles
d)	Airtime Recharge
e)	Bills payment
•	Zenith Billers
•	Quickteller Merchants
f)	QR Payments
g)	Scheduled Payments
•	Transfers
•	Airtime Payment
•	Bills Payment
h)	Cards
•	Card Settlement
•	Activate / Deactivate Card
•	       Card Dispense Manager
i)	Cheques
•	Request Cheque Book 
•	Confirm Cheque
•	Stop Cheque
•	Verify Cheque Status
•	Bank Draft
j)	Travel and Leisure
•	Travelstart
•	Dubai Visa
k)	Bank Services
•	My Bank Statement
l)	Message *These are messages sent to the customer by the bank*
m)	Settings
•	Manage Beneficiaries
•	Customize eaZylinks
•	Change Authorization
•	Change Password
•	Change PIN
•	Reset PIN
•	Transfer Limits
•	Hide Account
•	Show Account
•	My Devices
•	My BVN
•	Update KYC
n)	Zenith Near Me
o)	Sign Out
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