56
fair

Zepp (formerly Amazfit) | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Health & Fitness
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
91%
Android
2084 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
200 Reports
User Feedback
9%
iOS
200 Reports
91%
Android
2084 Reports
Zepp (formerly Amazfit) - Latest Quality Issues
Android
Dec 22, 2024
I'm glad I can continue to use my watch and all it's features without subscription but they screwed the UI up. I wish I could revert everything now requires more buttons to get to and it's unintuitive. Please go back to the old UI.
Android
Dec 22, 2024
terrible, before it was great, now it almost doesn't sync with the clock
Android
Dec 22, 2024
After sync lost it will not able to snyc with google fit. Historical sleep data are not able to sync to Google fit.
Android
Dec 22, 2024
The app is hot garbage. Does not work at all
Android
Dec 22, 2024
There are poor and difficult settings.
Android
Dec 22, 2024
I'm having a problem integrating the training of the watch, with the ZEPP APP, the ZEPP is not able to pull the information from the watch.
Android
Dec 23, 2024
Frequently stopped incidently without notification
Android
Dec 23, 2024
The app had a recent update and stopped receiving information to track body measurements, I thought it was terrible, because in addition the previous history that existed is lost. It is having a glitch regarding menstrual cycles, it creates periods on its own and even when I correct or delete the app it loads the information with the error again. Still regarding the app, I would like to suggest that it load the information regarding the pomodoro that is accounted for by the watch.
Android
Dec 23, 2024
After update new version, I cannot connect to Amazfit Air Run anymore. Why is that? Should have told consumer first!
Zepp (formerly Amazfit) - Product Description
By building a professional management platform for your personal health data, Zepp aims to bringing its digital health management solution to our customers around the globe.

The main features of Zepp include:

[ Sleep for greater health all around]: Zepp Aura helps you be your best. Enjoy sleep aid music and sleep advice backed by AI technology and scientific research, and customized just for you.(available in U.S and in select countries or regions in Europe.)

[ Health data display ]: Zepp records data relevant to your physical condition such as steps taken, sleep hours, heart rate, calories burned, ECG, and SpO2, while also provides you with professional interpretations over these data;

[ Exercise data analysis ]: Zepp is also able to record while you exercise, and will display various data, including a detailed route and various exercise data analysis afterwards;

[ Smart device management assistant] : Zepp can be used to manage the settings for Zepp and Amazfit smart devices, such as notification management, watch face replacement, widget sorting and others.

The following permissions are required for the app service. 

Required permissions:
- None

Optional permissions:
- Physical activity: Used to count your steps.
- Location: Used to collect your location data for using the trackers (exercises & steps),  to display a route map for exercise, and to display the weather.
- Storage(Files and Media): Used to import/export your exercise data,save exercise photos.
- Phone, Contacts, SMS, call log:Used for call reminder, call rejection and information display on your device.
- Camera: Used to scan QR codes when you add friends and bind device.
- Calendar:Used to sync and remind events on your device.
- Nearby Device:User discovery and binding of devices and data synchronization between apps and devices.

Note: App can be used even if you do not grant optional permissions.

Zepp Aura Premium:

You can subscribe to Zepp Aura Premium, choosing from the following plans:
- 1 month
- 12 months
- Available in the following countries or regions:  Albania, Belarus, Iceland, Bosnia and Herzegovina, Moldova, Norway, Switzerland, Serbia, Turkey, Ukraine, United Kingdom (UK), Germany, Spain, Italy, Ireland, Croatia, France, Portugal, Hungary, Slovakia, Austria, Greece, Sweden, Belgium, Netherlands, Bulgaria, Romania, Malta, Lithuania, Slovenia, Estonia, Latvia, Cyprus, Denmark, Finland, Luxembourg, Poland, Czech Republic (Czechia)
The subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period.
Payment will be charged to your iTunes account at confirmation of purchase.
Account will be charged for renewal within 24 hours of the end of the current period, and the cost of the renewal will be provided.
You can manage auto-renewal in your Itunes account settings.
The unused portion of the free trail is forfeited after purchase.
Subscription Service Terms & Conditions: https://upload-cdn.zepp.com/tposts/5845154

This App version supports using Apple Healthkit within app.

Note: Continued use of GPS running in the background can dramatically decrease battery life.

If you have any comments or suggestions on Zepp, please submit your feedback in the app. We read each feedback carefully and will communicate with you sincerely.
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