88
good
WorldRemit Money Transfer | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
26%
Android
879 Reports
879 Reports
iOS unitQ Score
iOS User Feedback
74%
iOS
2534 Reports
2534 Reports
User Feedback
74%
iOS
2534 Reports
2534 Reports
26%
Android
879 Reports
879 Reports
WorldRemit Money Transfer - Latest Quality Issues
Android
Dec 21, 2024
The app used to work ok, but I cannot log in anymore. I've been getting the same unhelpful "something went wrong" error message for months. I've tried to clear cache, uninstall, restart, nothing fixes it. They don't have email or chat for customer service so you're left having to try to call and wait hours on the line. Hopeful leaving a review will prompt them to reach out.
Android
Dec 22, 2024
Dealing with the AI or even trying to reach anyone for assistance regarding any failed delivery is a headache. Thankfully my transactions are small, but it's the principle of it.
Android
Dec 22, 2024
It worked much better when there was a web application. The phone application is just full of bugs and doesn't work worth a darn. There no longer seems to be a way to download your transaction history. I'm about ready to give up on them and use somebody else.
Android
Dec 22, 2024
Failed to load exchange rate. Always like this
Android
Dec 22, 2024
It will not take my fully active debit card
Android
Dec 22, 2024
The app wont let me create a user, been like this for weeks :/
Android
Dec 22, 2024
I have struggled with getting my profile verified, I went through the process on the phone and it didn't work, I also contacted the support team who asked me to email my documents and promised to sort out the issue in a two days, they didn't get back to me after sending the documents, 2 weeks later I called them again and they said they had seen my email and would forward to the relavant department, again the promise was 2 days, 6 weeks later still nothing. Very disappointed with the service.
Android
Dec 22, 2024
Poor customer service. They do not respond to even acknowledge receiptvia emails of documentation they requested. They give conflicting information to inquiries related to undelivered funds. They do not display empathy to expedite refund when funds are undelivered. They deactivate emails they provide to request help or send them documentation. They end chat sessions by saying they are going to review matter to give them time and stay on line. Next thing the chat is ended by them. Thank you.
Android
Dec 22, 2024
cant do bank transfer from my bank
WorldRemit Money Transfer - Product Description
Quick, simple and secure to use - WorldRemit is a better way to send money. We help our customers pay for hospital bills and tuition fees as well as sending money internationally with low fees and guaranteed exchange rates. With WorldRemit your funds can be with family and friends in a matter of minutes. Key Features & Benefits: SEND MONEY, FAST • From more than 50 countries to more than 150 countries worldwide • Including Nigeria, Ghana, India, Zimbabwe & Pakistan • Our international partners include M-Pesa, EcoCash, MTN, Metrobank and many more CONVENIENT • Your transfer can be received as a bank deposit, cash pickup, mobile money or an airtime top-up • Save your recipients to your contact list • Identify and track where your money is at all times LOW COST • Guaranteed exchange rates with daily notifications • Our low-cost fees are displayed upfront TRANSFER WITH CONFIDENCE • When your transfer is complete, you and the recipient receive an SMS or email alert • Our industry-leading technology protects your money • We’re approved by the FCA and licensed by government regulators around the world • Our service has received 125,000+ 5-star reviews from happy customers Need to transfer money abroad? Here’s how it works: 1. Choose your destination 2. Confirm the transfer service 3. Select how much you want to send 4. Add the recipient 5. Choose your payment method Download now and get started. Please note: Your ability to send money with WorldRemit depends on the country you live in. The app will display available services based on your location. Our app supports the same send and receive countries shown on our website. For more information, please visit: https://www.worldremit.com/ Want to get in touch with us? Whether you have a question to ask or a problem to solve: https://www.worldremit.com/en/contact-us Email: help@sendwave.com Address: 51 Eastcheap, London, EC3M 1DT, UK
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