Quality degradation at Zocdoc  
Users report higher volume of Quality Issues than usual
57
fair

Zocdoc | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
54 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
18 Reports
User Feedback
25%
iOS
18 Reports
75%
Android
54 Reports
Zocdoc - Latest Quality Issues
Android
Dec 12, 2024
Was a waste time.
Android
Dec 14, 2024
Expensive and hard to get everything in .. need more time for less money
Android
Dec 15, 2024
The majority of appointments I try and schedule get cancelled, and the one time I cancelled I got a message saying they would terminate my account if I cancelled to much. Well how about the 4 appointments that got cancelled on me this week?! They take no accountability. Plus when I tried to contact them all I get is an error, so there's no way to get help. Absolutely worthless app.
iOS
Dec 15, 2024
Very good health providers
Took over 2 hours though.
Android
Dec 16, 2024
This app gave so many doctor's info. However, the doctor's constantly canceled appointments. Then after one visit their offices would never follow up. Also, they would want me to give my payment info so that if I am late they can charge over $100.00. It is just not financially worth it and a waste of time.
iOS
Dec 18, 2024
Not good
I had an appointment @ 8:15 am, Doctor was not even in the office…
Android
Dec 19, 2024
your doctor reviews are not authentic they look scammed, love the app though
iOS
Dec 21, 2024
Not very good
Alot of clinics use this app to book online appointments, but everytime i try to book an appointment it does not let me, it asks for my number and once i submit it, it says that my number cannot be used. Which is very annoying, having to use a temporary disposable number everytime i book an appointment
Android
Dec 22, 2024
Annoying, abusive. I installed it to make appointments, not to be bothered by dozens of notifications and suggestions. And I NEVER subscribed to marketing emails! Nor to "rate your visit" emails that they DON'T EVEN ALLOW me to unsubscribe from! Uninstall.
Zocdoc - Product Description
Zocdoc is the start of a better health care journey for you. Find and book top-rated local doctors, on demand. Visit them in their offices, or video chat with them from home. 

Compare medical professionals near you and instantly book appointments that work with your schedule. Worried about whether a doctor takes your insurance? Use the Zocdoc insurance checker and filter for providers who accept your health care plan. Keep track of your annual check ups and manage all of your health care needs in one, user-friendly place.

3 reasons you’ll love using the award-winning Zocdoc app:

• Find and book the best local doctors based on reviews from other patients. 
• Scan your insurance card and find doctors that match.
• Choose between an online video visit or heading to a convenient, local doctor’s office to get the care you need 

Oh, and did we mention the app is free for patients?

Take the hassle out of health care. Filter doctors according to your symptoms and find specialists in over 50 categories. From primary care doctors, pediatricians, allergists, OBGYNs, urologists, psychologists, dermatologists, dentists and more - you’re guaranteed to find care that suits your needs! 

Zocdoc makes it easy to get the right care when you need it the most.

Download Zocdoc today for all of your health care needs.
Right Doctor, right now®
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