85
good

Zomato: Food Delivery & Dining | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
17458 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
4873 Reports
User Feedback
22%
iOS
4873 Reports
78%
Android
17458 Reports
Zomato: Food Delivery & Dining - Latest Quality Issues
iOS
Nov 18, 2024
Too muchhh!!!
Nowadays this zomatoo is too muchh!!! No offer?!!! Whyyyy..too much delivery charge and no coupons! Why And also i somtime get extra charges than my friends for deliveryyy Do something,give us coupons!! How do u expect to pay too muchh for even a small delivery?! Seriously fed up
iOS
Nov 18, 2024
Bad
Never on time, even if you are a Gold member. Support system is embarrassing as well.
iOS
Nov 18, 2024
Poor Ordering Experience
I ordered from a nearby restaurant. Initially the price was showing ₹350 and just after 10 minutes it was ₹380. On top of that, the food was not delivered even in next 60 minutes while it was promised to be delivered in 30 minutes. There is no support for cancellation and honestly it is a bad experience.
iOS
Nov 18, 2024
They scammed to customers
If you count time exactly when you ordered Zomato time working slow for example if your order at 9:00 and orders will reach you at 9:20 they took 1/2 hours but actual time more then 40 minutes 🤣
iOS
Nov 18, 2024
Zomato Gold Is Of No Use.
I literally tried ordering same items in different phone's. One being a GOLD member and another REGULAR. A person without GOLD member gets a better deal than a GOLD member. In terms of discount and coupon.
iOS
Nov 18, 2024
I Don’t like it
Charging additional gst, delivery partner fee, platform fee. Too many extras. Looting money.
iOS
Nov 18, 2024
Very poor performance and service and delivery staff
Please don't order zomato, zomato order food very bad and food very poor quality and zomato service very poor quality
iOS
Nov 18, 2024
Very slow takes time to load
The app is very slow, it takes like 30-40seconds to load when you open the app. I don't want to look at the food lines. I just to place the order
iOS
Nov 18, 2024
Worst app with zero customer support
There is no immediate customer support or customer care number. Everytime we have to send an email. There will be a biased reply from ZOMATO. Always they support restaurant ppl than customers. Don't order in ZOMATO and lose ur valuable money a instead use Swiggy .
Zomato: Food Delivery & Dining - Product Description
Whether you’re looking for biryani to feed your desi cravings, soul-comforting pizzas, and burgers, or even a salad with a cup of chai or coffee, Zomato is the only app you need for the quickest doorstep delivery of your favorites. With over 3 lakh restaurants and 285 million ratings and reviews, discover the best around you in no time – only on the Zomato app.

• Order food online
With online food delivery across 500+ cities, you can get your favorites delivered at your doorstep within minutes.

• Track your order
Easily track your food order journey with live tracking on our app.

• Avail food offers and discounts
Get exciting deals on both - food delivery and dining.

• Opt for contactless food delivery and dining
Ensure maximum safety and hygiene by opting for contactless food delivery and dining.

• Search for and discover top restaurants, cuisines, and dishes
Find the best around you with Domino’s, Pizza Hut, McDonald’s, Starbucks, Subway, Burger King, Dunkin’ Donuts, Baskin Robbins, Pizza, Pasta, Noodles, Dal Makhani, Biryani, Butter Chicken, Pancakes, Salads, Cakes, Burgers, Dimsums, Sushi...and a lot more.

Use our search filters to discover healthy places nearby for breakfast, lunch or dinner, and refer to our theme-based curated lists called ‘Collections’ to find the best burgers, perfect romantic date spots, or the top trending restaurants in town.

• Language is not a barrier between us
Now order in your language, we are available in 11 languages

• Access restaurant details
Look up restaurant menus, ratings, reviews, photos, contact details, map directions, and all the other essential information you need for your next meal - all in one place. Also, rate restaurants to help other foodies make informed decisions.

• Book a table to avoid queues
Avoid standing in waiting queues at restaurants by booking a table in advance.

Zomato is available across India and UAE. Some features are live in limited locations only.

Claim for #1 food delivery app in India on App Store screenshots is based on App Store ratings and similar web data.
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