85
good
Zomato: Food Delivery & Dining | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
16246 Reports
16246 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
4435 Reports
4435 Reports
User Feedback
21%
iOS
4435 Reports
4435 Reports
79%
Android
16246 Reports
16246 Reports
Zomato: Food Delivery & Dining - Latest Quality Issues
iOS
Dec 21, 2024
Fake gold upgrade
Never upgrade to gold membership they always charge me the delivery money despite a gold member
iOS
Dec 21, 2024
Inflated Price
Restaurants price and Zomato price for those particular restaurants are not same
iOS
Dec 21, 2024
It used to be good
It used to be good in the beginning, now a days my experience is not so good with zomato, i don't complain about delivery agents or cost of food etc but my concern is with their false promises, i placed an order today and the promised delivery time was 27 mins and it was shown on time delivery, later on after 27 mins i opened the app and still it is showing on time and 22 mins, that means they are simply updating the delivery time and showing on time, they are not providing real time updates if there's delay they simply increase the delivery time and say on time delivery which I absolutely hated, this is not the first instance it happened with me for about 2-3 orders, hence i am writing this review i want them to be transparent i know that there will be some delays during peak hours, they should not want us to believe that the delivery was done on time, if there's delay show it in the app its okay.
iOS
Dec 21, 2024
Cake destroyed completely
Zomato did not even bother to revert to my complaint on shattered cake delivery and stale taste. They feel that it's their right to deliver stale and shattered cake and get away with it.
iOS
Dec 21, 2024
Scam
All the prices for each restaurant is hiked. Literally scamming in the name of discount
iOS
Dec 21, 2024
Zomato ties up with restaurants who don’t believe in customer service and deliver pathetic food.
Really poor service and no ownership at all. Keeps on increasing the platform fee. Nothing great in store for the gold members as well. But we don't have any other choice.
iOS
Dec 21, 2024
Never a seamless experience
Either the food quality is bad or the delivery person is lost after picking up your food. Either way cold food and lost person. With the added delivery charge restaurant charge. Note to self pick up in person.
iOS
Dec 21, 2024
Worst app to order
Orders always gets delayed and when soggy food delivered due to this no resolution was provided. Worst app to order food from
iOS
Dec 21, 2024
Scammers
Scammers when order doesn't go right , never accept their mistakes and don't provide help for order refunds in the name of policy.
Zomato: Food Delivery & Dining - Product Description
Whether you’re looking for biryani to feed your desi cravings, soul-comforting pizzas, and burgers, or even a salad with a cup of chai or coffee, Zomato is the only app you need for the quickest doorstep delivery of your favorites. With over 3 lakh restaurants and 285 million ratings and reviews, discover the best around you in no time – only on the Zomato app. • Order food online With online food delivery across 500+ cities, you can get your favorites delivered at your doorstep within minutes. • Track your order Easily track your food order journey with live tracking on our app. • Avail food offers and discounts Get exciting deals on both - food delivery and dining. • Opt for contactless food delivery and dining Ensure maximum safety and hygiene by opting for contactless food delivery and dining. • Search for and discover top restaurants, cuisines, and dishes Find the best around you with Domino’s, Pizza Hut, McDonald’s, Starbucks, Subway, Burger King, Dunkin’ Donuts, Baskin Robbins, Pizza, Pasta, Noodles, Dal Makhani, Biryani, Butter Chicken, Pancakes, Salads, Cakes, Burgers, Dimsums, Sushi...and a lot more. Use our search filters to discover healthy places nearby for breakfast, lunch or dinner, and refer to our theme-based curated lists called ‘Collections’ to find the best burgers, perfect romantic date spots, or the top trending restaurants in town. • Language is not a barrier between us Now order in your language, we are available in 11 languages • Access restaurant details Look up restaurant menus, ratings, reviews, photos, contact details, map directions, and all the other essential information you need for your next meal - all in one place. Also, rate restaurants to help other foodies make informed decisions. • Book a table to avoid queues Avoid standing in waiting queues at restaurants by booking a table in advance. Zomato is available across India and UAE. Some features are live in limited locations only. Claim for #1 food delivery app in India on App Store screenshots is based on App Store ratings and similar web data.
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