Quality degradation at Zwift: Ride and Run  
Users report higher volume of Quality Issues than usual
42
poor

Zwift: Ride and Run | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
66%
Android
87 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
45 Reports
User Feedback
34%
iOS
45 Reports
66%
Android
87 Reports
Zwift: Ride and Run - Latest Quality Issues
Android
Dec 19, 2024
The connection disappears, I will switch to another application.
iOS
Dec 19, 2024
Price
They should be informed about prices The pricing policy should be based on the income level of the countries
Android
Dec 20, 2024
Expensive :(
Android
Dec 20, 2024
Just found out ive been charged for the last 4 months after cancelling my subscription. Great thanks Zwift!
iOS
Dec 20, 2024
Connectivity issues
I been using Zwift runners on my treadmill for a few years, have been very pleased but recently have had issues 10 mins into my run where the connectivity drops, the runner stops. The last three recent updates seems is where the issues started, before I never had these problems. I have reached out to customer support three times and no one has returned my emails. That being said, I decided the only way to get their attention is by writing this review to alert others of the issue if you considering this app. I have also have done the whole process of elimination, trying to figure out the issues knowing it isn't on my end. Please fix the problem, cause it totally messes with my workout.
iOS
Dec 20, 2024
Contact virtually impossible
You write mails with updates to your terms of use, but can't offer them in German, just sad. Either you want to offer your product in the German market, or you don't. Why do I, as a user, always have to translate everything? There is also real support, I've been using Zwift for some time, I'm starting to get really annoyed by the lack of translation.
iOS
Dec 20, 2024
Only decent option
Servers are terrible, always taking forever to connect
Android
Dec 22, 2024
It doesn't always work 100%. Sometimes in the middle of the journey the heart rate sensor is disconnected, other times the potentiometer, other times the cadence sensor... It is not constant, and that does not make the experience fully enjoyable.
Android
Dec 22, 2024
After every update, there are the same connection problems. Then I have to restart my phone and app for half an hour, Bluetooth on and off. It would be super great if you could turn it off. There's something wrong if you buy it as a package with the Kickr Core directly from Zwift and it doesn't work. And the hint in the app to activate your devices is really too much. Please work on improving this
Zwift: Ride and Run - Product Description
Just connect your smart trainer — like the Zwift Hub that’s available for purchase directly from Zwift— or smart bike with Zwift and chase down your goals from the comfort of home. 

Ride with real people across the globe. Choose from countless routes with amazing views. Race, workout, or just go for a casual pedal. Get fit as you make friends on Zwift, the place where indoor riding is actually fun and delivers real results.  

TRAINING PLANS
Our plans are built by world-class coaches and are one of the most efficient ways to train. Customized to your current fitness, they adjust on the fly. Whether you’ve been training a bunch or less than you would like, they’ll even re-calibrate as you progress through the plan. Your only job is to follow the guidance and watch the results roll in. 

A MASSIVE MENU OF WORKOUTS
Only have 30 minutes? There are plenty of on-demand short sessions to choose from. Have more time? There are even more options for all levels, whether you want to train for a specific event, get fit, or fine-tune your race fitness. 

CONTAGIOUS MOTIVATION ON TAP 24-7
Need a kickstart? There are countless group rides to choose from. Or join a pacer group: these rides never stop, so you can hop in whenever you want for as long as you want. Whether you want to go slow and easy or push your limits, there’s a pace for you. 

Have a personal record or personal best you want to beat? HoloReplay is waiting for you. This digital muse goes at the exact pace of your previous time to help you level up and beat that number! 

EXPLORE FROM HOME
Thanks to countless miles of roads across 11 immersive worlds, there's always something new to discover. Joyride around the rolling hills of Watopia, crush the climbs and mountain passes of Innsbruck, and get your race on in Crit City. 

Want more? Stick around. We're always adding more digital tarmac. 

GRAN FONDOS, TOURS, AND MORE
Thanks to countless Gran Fondos (each with different length options), multi-stage tours, and events with VIPs from the worlds of cycling, triathlon, and running, there’s plenty to choose from.

RACING
Going shoulder-to-shoulder with fellow athletes is one of the most efficient ways to get fit. And on Zwift, you don’t have to worry about crashes! There are loads of competitions for first-timers, elite competitors, and everyone in between. 

With short, medium, and long options, there’s sure to be one for you. Thanks to Zwift’s massive community, there’s always a good turnout. Of course, there are safeties in place to ensure fairness. 

MAKE YOUR AVATAR YOUR OWN
Customization is the name of the game, right down to your avatar. Choose from different hairstyles and looks for your avatar. And the more you ride, the more you unlock. That includes kits, helmets, sunglasses, and more. 

As you ride, you’ll earn Drops. Use these to upgrade your avatar’s frame and wheels while building a drool-worthy quiver of bicycles. 

These bikes all have different characteristics so that you can fine-tune your bike for specific events.
 
THE FUN KEEPS COMING
New maps, routes, and features are regularly released. These updates ensure fun around every corner—inspiring you to go a little harder, ride a bit longer, and keep coming back. 

RUN
With a smart treadmill or a device like a footpod — you can get a RunPod which is available for purchase directly from Zwift — or a connected shoe, you can also run on Zwift.

THE REVIEWS ARE IN
“I was soon hooked, pitting myself against thousands of riders from around the world.” The Guardian
“Thanks to indoor training app Zwift however, you don’t have to be a World Tour cyclist to attack some of the world's most famous stages.” Red Bull magazine
“It’s made indoor training fun, and that’s something I never thought I’d say.” Road.cc
“Zwift racing is possibly some of the most constructive training I’ve ever done.” Cycling Weekly

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