unitQ, CarGurus taking stage together at NYC Chief Product Officer Summit 2024
Mark your calendars. On March 20, we're partnering with the Product-Led Alliance's Chief Product Officer Summit in New York to bring attendees a great interactive session entitled: "Want to know what users like, dislike & want more of with GenAI?"
The discussion will be between unitQ Director of Product Brett Caplan and Christina Valente, Senior Director Product Operations at CarGurus, a unitQ customer.
This session will cover everything you need to know about how AI is empowering product operations to get smarter about building world-class products and to facilitate deeper collaboration with engineering and CX teams. There will be a live demo and Q&A, including insights on how CarGurus leverages real-time user insights from reviews, support tickets, sales calls, community forums, social media and more using GenAI.
Goodbye to manual feedback sifting
So remember, gone are the days of sifting through manual user feedback siloed across disparate channels. With GenAI, it’s now possible to automatically unify and accurately categorize customer feedback to empower product orgs to prioritize and build what matters most to users.
About unitQ
As the leading Quality Automation platform, unitQ empowers companies with AI-powered, actionable insights from user feedback to help them craft high-quality products, services and experiences. unitQ centralizes feedback from all sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users — all in real time. Category-leading companies like Spotify, Bumble, Pinterest, Udemy and HelloFresh rely on unitQ to drive growth, reduce churn and build brand loyalty.
With unitQ customer feedback software, including agentQ, organizations can discover quality issues at the same time as their users. Know what product launches, releases or evergreen features are causing the most bugs or support tickets. Drill into the root causes of these issues by source, platform, device, customer segment and more.
Want to see how your organization compares to others? Get your free unitQ Score or book a unitQ demo today!
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Christopher Bryan is Director of Product Marketing at unitQ
