75
good
GetYourGuide: Travel & Tickets | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
66%
Android
762 Reports
762 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
391 Reports
391 Reports
User Feedback
34%
iOS
391 Reports
391 Reports
66%
Android
762 Reports
762 Reports
GetYourGuide: Travel & Tickets - Latest Quality Issues
iOS
May 12, 2024
To flee
No reactivity, no organization of the company "Nice Tours" for Egypt, no solution proposed, we postponed our plane tickets to return and file a complaint against the company concerned. A shame to pay 1200€ and to have to pay for all the activities ourselves in addition when nothing is written in the "not included" part. "Nice Tour" group to avoid
Android
May 12, 2024
They canceled reservations twice, always at the last minute, although they were paid, due to bad weather, given that the forecast was 100% favorable
iOS
May 12, 2024
Ordering process Louvre
With said order, the flusskreuzfajrt suddenly appears. Deliberate misleading or "misunderstanding" of the authors?
iOS
May 12, 2024
Not good :(
The application is misleading when ordering. Be careful.
Android
May 12, 2024
We were very disappointed with our excursion with get your guide. This is the first and last time we will use this app. We were offered an excursion to go on a safari in Dubai but the description was not in line with reality. When we arrived on site, we were offered additional services. In short, very disappointed. I don't recommend
Android
May 12, 2024
So neither the voucher for the first booking nor the newsletter subscription with the 10% discount works. Even the customer service doesn't really help...
iOS
May 12, 2024
Change location pick up without warning
I bought a travel to see Bean Castel and they change my location pick up without my consent and I tried to cancel it and have a refund but I wasn't successful, because the app doesn't allow you to, so I lost my money.
Android
May 12, 2024
The app is not useful because the ticket is sent by whatsapp
Android
May 13, 2024
Horrible, charges more than advertised, can't buy tickets when you try, and customer service is unresponsive.
GetYourGuide: Travel & Tickets - Product Description
Download the GetYourGuide app to discover and book unforgettable travel experiences anywhere in the world Whether you're planning a vacation or looking for last-minute things to do in any destination, we make booking tours, day trips, and activities easier than ever. Choose from culture, food, adventure, nature, and more experiences. Maximize your trip with exclusive access to the world's top attractions and museums, find the highlights and hidden gems, and keep up with last-minute travel deals using the app — we make travel planning easy, and making memories easier. Find over 75,000 experiences Booking tickets for unmissable sights has never been easier — experience the Colosseum, Eiffel Tower, London Eye, TV Tower, Sagrada Familia, and more. Discover expert-guided tours — explore unforgettable travel highlights in Paris, Dubai, London, Florence, New York City, Berlin, Vienna, New Orleans, Cancun, Tuscany, Lisbon, and more. Our app will be your city guide for destinations around the world, and our local experts help you get fully immersed. Travel with flexibility Reserve now, pay later — save your place for popular experiences early and make your payment at a later date. Instant confirmation — whether you're booking tours in advance or need last-minute tickets, receive your tickets and booking confirmation instantly. Offline tickets — Conveniently access your booking information offline. Download, store, and present your tickets on your mobile device Book with confidence 24/7 customer service — Easily find help when you have questions. We offer customer service by email, phone, and in the app across multiple languages. Flexible cancellation — Don’t stress if your plans change. We offer free cancellation up to 24 hours before your activity for most bookings. With tours and activities for any interest, you can plan your trips your way. Dive into nature and explore fjords in Norway, try local cuisine across Europe, or uncover fascinating history in the United States. Whether you're living the magic of the wizarding world on a Harry Potter experience, savoring delicious culinary delights on a food tour of Barcelona, booking top rated tours to see the Vatican, or following a city guide through Berlin, we guarantee you'll find something unforgettable to do — make the most of your travel and leisure time. Uncover the top tourist activities in the world's bucket-list destinations: Book museum tours and tickets in Rome, food trips through Naples, trekking in Iceland, river cruises around Prague, outdoor adventures in Bali, sightseeing in Budapest, and more. Use the app as a travel planner or for travel guidance, then book travel experiences for the world's must-see highlights with excursions and last-minute tickets. Tell us how we’re doing Leave us a review if you’re enjoying your GetYourGuide app experience or head over to our help page for further assistance: www.getyourguide.com/contact
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