Quality degradation at itsme  
Users report higher volume of Quality Issues than usual
63
fair

itsme | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Finance
Work at Belgian Mobile ID? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Belgian Mobile ID? Unlock additional insights
Android unitQ Score
Android User Feedback
85%
Android
232 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
42 Reports
User Feedback
15%
iOS
42 Reports
85%
Android
232 Reports
itsme - Latest Quality Issues
Android
May 8, 2024
App works pretty slow anyway. And in the end, it is also a lot of actions to perform to get logged in somewhere (I expect to log in somewhere within 30 seconds, and that doesn't work with Itsme) Balance security-user-friendliness is not right, as far as I'm concerned
Android
May 9, 2024
Outrageous what is happening here, have been trying to use these ten times but for a person of 73 years old that is no longer so applicable, they can go up the tree with this one, everything will be removed from my PC and I want everything on paper in the future, if not, they will look at it. greeting.
Android
May 9, 2024
can't get my its me
Android
May 10, 2024
Complicated to implement
Android
May 10, 2024
It's not always easy to connect.
Android
May 10, 2024
I can't log in and can't find any help. I can't even access my bank account anymore. 😁
Android
May 11, 2024
Was very convenient, unfortunately works slower and slower: up to a minute to open since the last update... Once opened, the function to scan the QR code is not in the menu, you have to close and relaunch the application. A big waste of time in use...
Android
May 12, 2024
Not working for qq weeks
Android
May 12, 2024
null application
itsme - Product Description
With the itsme® app, you can identify yourself online. With more than 6.7 million Belgians using it, itsme® is the go-to app for registering, logging in, giving your consent, and signing documents across 800+ government platforms and companies. Available for every citizen in the Benelux.

What makes itsme® stand out? First and foremost, safety. With its state-of-the-art security measures, you can trust that your personal information is always protected. Additionally, itsme® is incredibly easy to use and is clear in what you share online.

And last but not least, you can use itsme® almost anywhere, so you won’t have to worry about forgetting your login credentials!

Visit itsme-id.com for more information.
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