35
poor

Kroger | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
530 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
71 Reports
User Feedback
12%
iOS
71 Reports
88%
Android
530 Reports
Kroger - Latest Quality Issues
Android
May 12, 2024
This app is full of bugs. When you actual filter your coupons it doesn't actually apply the change.
Android
May 12, 2024
The app would be great if it would load correctly and not freeze. It's frustrating to go through coupons, clip them and make your list and get to the store only to waste time trying to get the app to load. I've left Kroger to shop elsewhere because of this issue.
Android
May 12, 2024
Buffering, loading, never loads barely useable
Android
May 12, 2024
I couldn't even rate my first purchase, but for the first one, the experience was horrible, my watermelon broke and the milk spilled
Android
May 12, 2024
Very unreliable for correct charge
Android
May 12, 2024
Hard to work
Android
May 12, 2024
Kroger seems to have decided to allow it's Android app to become inoperable. Nothing loads anymore, just the shell of the app with all functionality missing. Apple version still working. Sad that Kroger doesn't value it's Android customers. I understand iOS is a mojority of user base , but as a mobile dev, I know there are ways to support both and it's just unfortunate that the current trend of developing for each platform natively makes supporting multiple platforms difficult.
Android
May 13, 2024
Always asking for update and my phone wont allow it. Difficult to find sale coupons as in ad. Slow response
Android
May 13, 2024
It won't install the update. It just keeps taking me around in circles.
Kroger - Product Description
Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Kroger app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Plus Card to access all these great benefits:

 · Create and track Pickup, Delivery and Ship orders right from the app
 · Shop an extended aisle of 1,000s of products from our trusted third-party sellers
 · Use Kroger Pay at in-store checkout – one scan applies your Plus Card and payment
 · Easily build your online shopping list, and use it to shop in-store or to place your online order
 · View your weekly ads and quickly add sale items or specials to your shopping list
 · Clip digital coupons and use them to save in-store and online
 · Get Cash Back deals to earn money on items you already buy
 · Discover even more savings with exclusive promotions, personalized offers and bonus rewards
 · Refill and track the status of your Kroger Pharmacy prescriptions directly from your phone or tablet
 · Check your fuel points
 · Use our locator to find the closest store or Fuel Center
 · View your purchase history and use it to easily reorder your favorite products
 · Add your Plus Card to Wallet for iPhone.

To use the Kroger app, you'll need a Kroger digital account. You can create one and link your Plus Card through the app. Don't have a Plus Card? You can add a new one when you create your digital account.
Want to improve your unitQ Score by 20% within 30 days?
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