32
poor

MySynchrony | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
27 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
83%
Android
62 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
13 Reports
User Feedback
17%
iOS
13 Reports
83%
Android
62 Reports
MySynchrony - Latest Quality Issues
Android
May 9, 2024
I have not been able to access my account since I installed this app. Over 2 weeks ago.
Android
May 10, 2024
Doesn't work, can't log in
iOS
May 10, 2024
App is garbage
The app is garbage. I'm the year I have had it it only allowed me to log in ONCE. The rest of the time it fails out and says I don't exist. If you use their accounts don't use the app to pay them. It won't let you in.
Android
May 10, 2024
App used to have no issue and now I can't open my account. After signing in it prompts an error that it can't complete my request. Website still works but I'd much rather use the app.
Android
May 11, 2024
they acted to soon to close an account before rechecking the credit score changed for it takes up to a month before all compies sent on report to the credit bureau that their account been paid off
Android
May 12, 2024
I've had the Amazon Card for a while. A pretty poor product. With misleading offers and poor benefits. Not worth it.
iOS
May 12, 2024
WARNING WARNING WARNING!!!!!
update got answers! all I'm going to say is keep hold of what your original cost is otherwise you may find out your being charged 3 times as much and let me be clear you will not find out from them they will put it on everyone else
Android
May 12, 2024
This app is as bad as the bank. It never works at all
Android
May 12, 2024
This bank will lower your credit limit even with 100% payment history. They even closed accounts, all with 100% payment history. They only care about your overall credit, I would avoid this company unless you're desperate. Credit One and Discover Card are far superior.
MySynchrony - Product Description
Download the MySynchrony App today to securely manage the same private label credit card accounts that you manage on MySynchrony.com quickly and conveniently!*
 
You cannot access Synchrony Bank Savings accounts and some private label national brand credit cards on this app.
 
With this mobile app you will be able to:
• Log in securely using TouchID/Fingerprint Authentication
• Make payments to your account
• Check your balance and credit limit anytime, anywhere
• Review your transaction and payment history
• Make changes to scheduled payments
• Securely add multiple bank accounts that you’d like to use to pay your bill
• Provide us feedback on your mobile app experience
 
*Private label credit cards issued by Synchrony Bank.
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