61
fair
Smart Home Manager | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 7 Days
Category: Productivity
30-Day Trend
Android unitQ Score
Android User Feedback
84%
Android
294 Reports
294 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
56 Reports
56 Reports
User Feedback
16%
iOS
56 Reports
56 Reports
84%
Android
294 Reports
294 Reports
Smart Home Manager - Latest Quality Issues
Android
May 10, 2024
I'm having a stalking neighbor turn my wifi devices off randomly this is unacceptable when I'm paying you guys every month. Nobody should be hacking and switching off my devices. And I can't access my own stiff with this app because somebody else is without my concent or knowledge.
Android
May 10, 2024
If it wasn't for the fact of only being able to get on the app 50% of the time, I would rate it better.
iOS
May 10, 2024
AT&T technician
James was very courteous and professional but couldn't solve the problem - tv won't connect to Wi Fi….says we need an Ethernet port….system was working perfectly before we went away…don't understand…
Android
May 11, 2024
GARBAGE APP!!! app wont ever connect and att is absolutely NO HELP with fixing this will be getting rid of att completely as their company can't provide a single service that works. do yourself a favor and drop att as this app and their internet air service is complete trash!
Android
May 11, 2024
Can't sign in
iOS
May 11, 2024
Scan device doesn’t work
Scan device doesn't work
iOS
May 11, 2024
Smart manager keeps logging me out!!
Every time I open the app I have to keep logging in even though I selected “keep me signed in” multiple times and have FaceID enabled. What's the point of having these features if they don't work? It's really annoying to have to keep signing in even when I keep the app open!! This needs to be fixed!!
Android
May 12, 2024
Unnecessary account selection every time you open the application waste so much time only to have to load the account after clicking the only account registered... like other apps have it logged into the preferred account instantly with a menu option to switch in-between other accounts
Android
May 12, 2024
Not happy with this app, it constantly losses the password and user id and then it takes days to get it all straightened out. Over it. Too bad too because it might have been a great idea .
Smart Home Manager - Product Description
The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface. Sign in with your AT&T User ID and password to get started. App highlights: • Easily view, update, and share your Wi-Fi name and password • See what devices are connected, personalize each device name and add it to a profile • Set downtime schedules to manage your family’s screen time or quickly and easily pause devices • Get troubleshooting help and customized recommendations from our Virtual Assistant • Get device and network protection with AT&T ActiveArmor℠ internet security • Check your network health, get notified of issues and service outages, run speed tests, and more AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model, limited to Wi-Fi network.
All intellectual property rights, including trademarks and word marks, are the property of respective owners