68
fair

T-Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
655 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
157 Reports
User Feedback
19%
iOS
157 Reports
81%
Android
655 Reports
T-Mobile - Latest Quality Issues
Android
May 13, 2024
Infinite loading loop when signing in
Android
May 13, 2024
Very bad, it freezes, I can't make inquiries or payments or anything. It doesn't work
Android
May 13, 2024
I can't figure out how to get my phone fixed
Android
May 13, 2024
Horrible app that hardly ever loads
Android
May 13, 2024
Horrible app filled with glitches. Forget your password? Good luck resetting it. I've tried multiple times only to have the message that, "my password has been compromised on a website not related to tmobile." I'm ON their website! Should have stayed with at&t.
Android
May 13, 2024
Not good. not safe! I called them and they were extremely rude tried to ask for personal information and tried to scam me! only wanted money instead of trying to help me!
Android
May 13, 2024
Their website and app are junk
Android
May 13, 2024
Customer service became horrible as of late. They make you wait for a really long time on hold without option of callback, and when they finally do answer they dont actually get stuff resolved. Really the worst cuwtomer experience i have had in quite some time.
Android
May 13, 2024
Very badly done cannot get into primary that had everything on it and Lead you to what you want the changei Is ,over whelming ia AND CRAZY
T-Mobile - Product Description
Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place
·         Try the T-Mobile network with Network Pass
·         Switch to T-Mobile in minutes with Easy Switch
·         Compare network performance with Network Scorecard
·         Manage your account, add and remove services, and change plans
·         Pay bills, set-up autopay, and payment plan options
·         Shop devices and view offers
·         Manage international data
·         Profile settings
Don’t forget to enroll in bio authentication in your phone settings to easily authenticate while on the go!

Have Feedback?  Email us at iosappfeedback@t-mobile.com
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